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TUI looks to expand past German, British base
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Eyeing to court non-European tourists with more spending
power
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European tourism needs more budget options, experts say
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TUI looks for more income with new local experiences offer
By Joanna Plucinska
LONDON, Feb 25 (Reuters) - TUI wants to attract
holidaymakers from China and the United States to its new hotels
in Asia and is offering cheaper destinations in eastern Europe
as budget-conscious Europeans spend less and book shorter
vacations, its top executive said.
The plan is part of an expansion already underway for the
German group whose all-inclusive package holidays have for
decades been popular with Germans and Britons seeking sun and
sea in southern Europe, Turkey and Egypt.
Europe's largest tour operator has grown beyond its home
turf in recent years with packages to more far-flung locations
like Zanizibar, tapping a boom in high-end travel after the
COVID-19 pandemic.
Now, it wants to lure Americans and Chinese travellers to
hotels it is building in China and South East Asia, as well as
to hot spots, such as Tenerife, CEO Sebastian Ebel told Reuters.
The group, which last year switched its listing from London
to Frankfurt, plans to open 22 new hotels in China and South
East Asia in the next three years, catering to Chinese
travellers, who have avoided travelling to Europe since COVID.
"For us, it's important that we are in more and more
markets, also to balance out risk overall," said Ebel.
Earlier this month, weak results and sluggish bookings data
from TUI and its smaller UK rival Jet2 ( DRTGF )
raised concerns about slowing European demand, knocking their
shares. Inflation has hiked up costs in previously popular
destinations, such as Turkey.
While demand has remained strong, tourists from key European
markets, such as Britain and Germany, are spending less on their
holidays and are booking shorter and more affordable stays,
according to tourism associations and company data.
Traditional travel operators like TUI are also facing
competition from relatively new entrants, such as airlines
easyJet and IAG-owned BA which have launched package
holiday businesses in recent years and from Airbnb ( ABNB ) and
other home-share platforms.
"Value-for-money remains a key consideration for tourists,
with implications for destination choices, length of stay and
in-destination spend," the European Travel Commission (ETC) said
in its annual report published last week. Last year, the average
length of holiday fell compared with 2023.
The German and British economies underperformed last year as
worries about high inflation worsen and companies struggle with
high costs and competition from China.
The majority of TUI's 20 million customers globally come
from Germany and central Europe, as well as the United Kingdom
and Ireland.
SHIFTING TRAVEL
In recent years, TUI has also invested in marketing
campaigns, improving its app and building or investing in new
hotels outside of its traditional European destinations and
offering holidays outside of the high summer season, the company
has highlighted when presenting its earnings.
Britons in particular are shifting their travel dates to
either side of the traditional peak summer travel months, data
from British travel association ABTA shows, in an effort to find
cheaper deals and avoid crowds.
TUI has also touted planned investments in the Polish
market, citing affordable spa and hotel options, as well as
growing spending power of the country's population of nearly 37
million. It has also launched plans for expansion into Czechia.
This week, it launched an "Experiences for Locals" programme
in Britain and Germany, looking to lure people to pay for
activities like cooking classes, painting workshops and walking
tours at home.
TUI is also offering more "dynamic" packages which allow
travellers to pick flights, hotels and car rentals separately
and shop around for flights.