SRINAGAR, India, Dec 2 (Reuters) - Uber
launched a water transport hailing service on scenic Dal Lake in
India's Kashmir region on Monday, offering rides on boats
popular with tourists.
Users of the service can book trips on the lake's
traditional wooden Shikara boats if they make reservations at
least 12 hours and up to 15 days in advance, Uber officials
said.
The ride-hailing app already offers water transport services
in London and some other cities but this is its first in India.
Around 4,000 Shikaras, often ornately decorated and
canopied, operate on Dal Lake and are popular among locals as
well as tourists.
Uber will match customers with Shikara operators but will
not charge a fee on rides booked through its app. All of the
boat ticket paid by passengers would go to the Shikara operator,
it said.
"Uber Shikara is our humble attempt to blend technology and
tradition to give a seamless experience to travellers for their
Shikara ride," said Prabhjeet Singh, president, Uber India and
South Asia.
Shikara operators were divided on Uber's entry to their
sector, with some saying it would boost their business now that
tourists can book rides well in advance, while others insisted
it would make little difference.
"It will boost our business. There will be fixed rates, no
cheating, and no scope for bargaining," said Wali Mohammad
Bhatt, president of the Shikara Owners Association.
Shikara operator Shabir Ahmed was sceptical, saying
operators would not be impacted.
"We have our own customer base," he said.
Kashmir is claimed in full but ruled in part by India and
Pakistan. The part under India's control - the country's only
Muslim-majority region - has been roiled by violence for decades
as militants have fought security forces. However, violence has
fallen in recent years and the Kashmir Valley - called the
Switzerland of India - has seen a gradual rise in the number of
tourists.