financetom
Business
financetom
/
Business
/
Uber to roll out 'verified' rider badge, trip recording features in US
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
Uber to roll out 'verified' rider badge, trip recording features in US
Sep 17, 2024 8:10 AM

(Reuters) - Uber is rolling out features that would allow its drivers to see "verified" badges on customer profiles and record trips on their smartphones instead of a dashcam, the ride-hailing firm said on Tuesday.

This is expected to improve safety of drivers and comes against the backdrop of a 2021-22 safety report by Uber that said 31% of sexual assault incidents were reported by drivers against riders, while 68% were reported against drivers.

From Wednesday, Uber drivers in the U.S. will be able to see when a customer has undergone additional verification steps with a "Verified" rider badge visible during a trip request.

Uber had launched a pilot program in some cities earlier this year. Majority of riders there are verified, the company said and its app received fewer complaints about these customers from drivers.

The company said it has already blocked about 15,000 rider accounts with fake names.

Uber will also allow its drivers to record video and audio during trips using the front camera on their smartphones, eliminating the need to invest in a dashcam.

All recordings will be encrypted and stored on the drivers' devices, and cannot be accessed by them or Uber unless they send it to the company for review.

Uber is also piloting an option where drivers can block a rider if the driver rates the trip 2 or 3 stars, building on its existing policy of automatically un-matching drivers with riders any time drivers rate a ride 1 star. 

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
Suzlon's S144–3 MW wind turbines get big boost from Indian government
Suzlon's S144–3 MW wind turbines get big boost from Indian government
Nov 15, 2023
Th Suzlon wind turbines received the RLMM (Revised List of Models & Manufacturers) listing from the Ministry of New and Renewable Energy, marking an important milestone for the successful commercialisation of the product. Shares of Suzlon Energy Ltd ended at ₹40.49, up by ₹1.85, or 4.79%, on the BSE.
Tata Power Renewable Energy wins 200-MW project in collaboration with SJVN
Tata Power Renewable Energy wins 200-MW project in collaboration with SJVN
Nov 28, 2023
The firm and dispatchable renewable energy (FDRE) project, designed with a hybrid of solar, wind, and battery storage, is aimed at providing a stable and dispatchable energy supply during peak hours. Shares of Tata Power Company Ltd ended at ₹270.75, up by ₹12.60, or 4.88%, on the BSE.
This sustainable jewellery brand is luring some women away from gold
This sustainable jewellery brand is luring some women away from gold
Oct 30, 2023
Aulerth's offerings range from ₹5,000 to as high as ₹2.8 lakh. Are women willing to spend this much on jewellery made from scrap? Founder and CEO Vivek Ramabhadran definitely believes so. Aulerth produces couture-inspired pieces in association with designers like JJ Valaya, Suneet Varma, among others. It has reported 33% repeat customers in the past year and expects a spike to 40% soon.
SJVN secures 200-MW wind power project at ₹3.24 per unit
SJVN secures 200-MW wind power project at ₹3.24 per unit
Nov 16, 2023
Projected to generate 482 million units in its inaugural year post-commissioning, the cumulative energy generation over a 25-year span is anticipated to reach 12,050 million units. Shares of SJVN Ltd ended at ₹75.17, down by ₹0.50, or 0.66%, on the BSE.
Copyright 2023-2026 - www.financetom.com All Rights Reserved