July 10 (Reuters) - Britain's media regulator said it
had set new minimum acceptable delivery deadlines for Royal Mail
to prevent long delays, and changed some existing delivery
targets that could help the postal service save up to 425
million pounds ($578.3 million).
Royal Mail, which has been trying to transform and modernise
its business as it shifts its focus to parcels, has been fined
roughly $20 million over the last two years by Ofcom for failing
to meet delivery targets.
Royal Mail must ensure that 99% of mail is delivered no more
than two days late, while delivery targets for "First Class"
mail have been cut from 93% to 90% delivered next-day and for
"Second Class" mail from 98.5% to 95% delivered within three
days, Ofcom said on Thursday.