*
United CEO criticizes Spirit's business model as failed
experiment
*
Spirit defends low fares and premium offerings against
United's
criticism
*
Spirit's financial woes create market share opportunities
for
rivals
(Rewrites first paragraph; adds Spirit's comments, background
details throughout)
By Doyinsola Oladipo, Allison Lampert and David Shepardson
WASHINGTON, Sept 9 (Reuters) - A war of words between
United Airlines and ailing Spirit Airlines executives
escalated on Tuesday after the Chicago-based airline's chief
questioned the bankrupt discounter's business model and
expressed doubts if it could stay in the industry.
Minutes later, Spirit responded. In a post on X, the
Florida-based carrier said its customers love low fares and its
premium product offerings. "Maybe that's why United executives
can't stop yapping about us," the airline said.
United's CEO Scott Kirby has been a vocal critic of the
business model of no-frills airlines and has repeatedly
questioned their viability.
On Tuesday, he called the ultra-low-cost airline business
model "an interesting experiment," which has "failed."
"And it seems unlikely to me that Spirit can keep flying
because their customers dislike the airline and don't want to
fly," Kirby told the U.S. Chamber of Commerce's Global Aerospace
Summit in Washington.
Spirit filed for bankruptcy protection last month for the
second time in a year after a previous reorganization failed to
put it on firmer financial footing.
Its financial troubles have created an opportunity for rival
carriers to grab market share.
Last week, United started selling tickets for new flights to
15 cities where Spirit operates. The company said its new
flights were aimed at giving Spirit's customers other options if
the discount carrier suddenly went out of business.
Spirit immediately responded, dubbing United's comments
"wishful thinking." The company said it expected to remain in
business "for many years to come."
To stem its cash burn, Spirit has been shrinking its
operations and retreating from markets. It has discontinued
service to 11 U.S. cities, including Portland, Oregon, and San
Diego, and no longer plans service to Macon, Georgia, which was
scheduled to start in mid-October.
Industry analysts and executives say Spirit's troubles
stemmed from its failure to fix its bloated cost structure. Its
total operating expense in the latest quarter was $1.2 billion,
which amounted to 118% of its quarterly revenue.
(Writing by Rajesh Kumar Singh; Editing by Mark Porter and
Aurora Ellis)