CHICAGO, March 18 (Reuters) - United Airlines is
reviewing recent safety incidents in which it has been involved
and using the insights to update safety training and procedures
for employees, CEO Scott Kirby said on Monday.
The Chicago-based airline has experienced several safety
emergencies in the past two weeks. Last Friday, an external
panel was found to missing from a United aircraft when it landed
in Oregon, prompting an investigation by the U.S. Federal
Aviation Administration.
Before that incident, a United Airlines-operated Boeing 737
MAX rolled onto the grass in Houston. A United-operated Boeing
777-200 bound for Japan also lost a tire after takeoff from San
Francisco and was diverted to Los Angeles, where it landed
safely.
In a message to United's customers, Kirby expressed
confidence that the airline would learn the "right lessons" and
"continue to run an operation that puts safety first."
"While they are all unrelated, I want you to know that these
incidents have our attention and have sharpened our focus," he
said.
Kirby said United plans to have an extra day of in-person
training for all pilots starting in May, and a centralized
training curriculum for new-hire maintenance technicians.
The airline is dedicating more resources to supplier network
management and encouraging employees to flag safety-related
issues, he said.
"Safety is our highest priority and is at the center of
everything we do," Kirby said.
In the aftermath of an Alaska Airlines Boeing 737
MAX 9 mid-air emergency prompted by a door plug blowout, U.S.
aviation incidents are getting more attention.
Boeing has been under heavy regulatory scrutiny after the
Jan. 5 Alaska Airlines incident, with inquiries into the
company's safety and quality standards in its production
process.