NEW YORK, June 2 (Reuters) - UnitedHealth Group's ( UNH )
new CEO Steve Hemsley on Monday vowed to earn back
shareholder trust after its recent earnings shortfall, saying
the company was examining its approaches to medical cost trends
and how it forecasts future performance.
Hemsley replaced Andrew Witty as chief executive in May,
following the healthcare company's first earnings miss since
2008. Along with the appointment, UnitedHealth ( UNH ) suspended its
earnings outlook, as it weighed higher-than-expected costs in
its Medicare Advantage unit for adults 65 and older and people
with disabilities.
"We are well aware we have not fulfilled your expectations
or our own. We apologize for that performance, and we're humbly
determined to earn back your trust and your confidence," Hemsley
said at the company's annual shareholder meeting.
Hemsley said the company will factor in higher cost of care
into its private insurance plans and next year's Medicare
Advantage plans.
He also said UnitedHealth ( UNH ) will review its practices across
its businesses. UnitedHealth Group ( UNH ) operates pharmacy benefit
manager Optum Rx and health insurer UnitedHealthcare.