Dec 13 (Reuters) - UnitedHealth Group ( UNH ) CEO Andrew
Witty mourned the killing of executive Brian Thompson and said
he understood public frustrations with the "flawed" U.S.
healthcare system.
"No one would design a system like the one we have. And no
one did. It's a patchwork built over decades," Witty said in a
New York Times opinion piece on Friday, his first public
comments since Thompson, the CEO of UnitedHealth's ( UNH ) health
insurance unit, was shot dead last week.
The killing has ignited an outpouring of anger from
Americans struggling to receive and pay for medical care and has
called fresh attention to deepening resentment over health
coverage.
Witty said he and his colleagues were "struggling to
make sense of this unconscionable act and the vitriol that has
been directed at our colleagues who have been barraged by
threats."
Recent data showed that patients are now even more likely to
have their claims denied, pay more for premiums and medical
visits, and face unexpected costs for care they thought was
covered by their health plan.
"Health care is both intensely personal and very
complicated, and the reasons behind coverage decisions are not
well understood," Witty said.
"We share some of the responsibility for that. Together with
employers, governments and others who pay for care, we need to
improve how we explain what insurance covers and how decisions
are made."
Insurers say they work to negotiate down increased fees from
doctors and hospitals, as well as costly prescription drugs and
medical devices.
Following a five-day manhunt, Ivy League-educated Luigi
Mangione was charged with murder on Dec. 9 for the killing of
Thompson in a brazen shooting outside a Manhattan hotel before
an industry conference.
The New York Times reported that an internal New York City
Police report analyzing a document found on Mangione when he was
arrested concluded that he viewed the killing as a justified
response to what he believed to be corruption in the healthcare
industry.