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Update: Barclays Reports Breaches of UK Banking Rules on Transaction Histories, Regulator Says
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Update: Barclays Reports Breaches of UK Banking Rules on Transaction Histories, Regulator Says
Aug 23, 2024 10:34 PM

09:59 AM EDT, 08/22/2024 (MT Newswires) -- (Updates to add a comment from Barclays ( JJCTF ) in the last paragraph.)

Barclays ( JJCTF ) reported that it breached UK banking regulations requiring it to send payment transaction histories to customers who close their accounts and has taken steps to prevent a recurrence, the UK Competition and Markets Authority said Thursday.

The bank failed to send the histories to 1,648 customers from June to August 2023 and sent another 659 histories after a 40-day deadline, CMA said in a letter to Barclays ( JJCTF ) Thursday.

The company reported delays in sending the payment transactions data to a third-party provider for onward sending to former account holders, according to the regulator.

CMA said it saw no need for further action, but would consider other measures if the breach is repeated.

"Barclays ( JJCTF ) identified the issue and updated the CMA," a Barclays ( JJCTF ) spokesperson said in response to MT Newswires request for comment. "We have taken steps to make things right, while introducing new processes to make sure this does not happen again."

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