financetom
Business
financetom
/
Business
/
Update: Market Chatter: Amazon.com Demands Perplexity to Stop Using AI Agent Comet for Online Purchases
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
Update: Market Chatter: Amazon.com Demands Perplexity to Stop Using AI Agent Comet for Online Purchases
Nov 4, 2025 12:07 PM

02:57 PM EST, 11/04/2025 (MT Newswires) -- (Updates with response from an Amazon.com ( AMZN ) spokesperson in the sixth paragraph.)

Amazon.com ( AMZN ) has sent a cease-and-desist letter to Perplexity AI, demanding it to stop allowing its Comet browser agent to make online purchases for users, Bloomberg News reported Tuesday, citing unnamed people familiar with the letter.

The e-commerce giant claims that the tool violates its terms of service, and harms the shopping experience, the report said, adding that Perplexity called Amazon's ( AMZN ) actions "bullying" as both companies are developing AI shopping agents.

Last November, Amazon ( AMZN ) asked Perplexity to pause its purchasing bots until an agreement was reached, which Perplexity initially complied with, according to the report.

Amazon ( AMZN ) told Bloomberg that third-party apps that make purchases for users, like Perplexity's Comet, must operate openly and follow service rules. Perplexity Chief Executive said Comet does not scrape or train on Amazon ( AMZN ) data, only completes purchases for users.

Perplexity is an Amazon Web Services customer, and Amazon ( AMZN ) founder Jeff Bezos has invested in the startup, according to the report.

In a statement emailed to MT Newswires, Amazon.com ( AMZN ) said, "We think it's fairly straightforward that third-party applications that offer to make purchases on behalf of customers from other businesses should operate openly and respect service provider decisions whether or not to participate. This helps ensure a positive customer experience and it is how others operate, including food delivery apps and the restaurants they take orders for, delivery service apps and the stores they shop from, and online travel agencies and the airlines they book tickets with for customers. Agentic third-party applications such as Perplexity's Comet have the same obligations, and we've repeatedly requested that Perplexity remove Amazon ( AMZN ) from the Comet experience, particularly in light of the significantly degraded shopping and customer service experience it provides."

Perplexity AI didn't immediately reply to MT Newswires' request for comments.

(Market Chatter news is derived from conversations with market professionals globally. This information is believed to be from reliable sources but may include rumor and speculation. Accuracy is not guaranteed.)

Price: 249.23, Change: -4.77, Percent Change: -1.88

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
Oil eases on possible Gaza ceasefire, dollar strength
Oil eases on possible Gaza ceasefire, dollar strength
Mar 21, 2024
SINGAPORE (Reuters) -Oil prices slipped on Friday on the possibility of a nearing Gaza ceasefire that could ease geopolitical concerns in the Middle East, while a stronger dollar and faltering U.S. gasoline demand also weighed on prices. Brent crude futures fell 42 cents, or 0.5%, to $85.36 a barrel by 0203 GMT. U.S. crude futures shed 40 cents, or 0.5%,...
Meta's Instagram down for thousands, Downdetector shows
Meta's Instagram down for thousands, Downdetector shows
Mar 21, 2024
March 21 (Reuters) - Meta Platforms's ( META ) Instagram was down for thousands of users on Thursday, according to outage tracking website Downdetector.com. ...
Hong Kong-listed Samsonite plans dual listing in hunt for investors
Hong Kong-listed Samsonite plans dual listing in hunt for investors
Mar 21, 2024
(Reuters) -Luggage maker Samsonite International ( SMSOF ) on Friday said it plans to pursue a dual listing in addition to its listing on the Hong Kong Stock Exchange to increase the liquidity of its shares and reach investors in more markets. Samsonite ( SMSOF ) did not provide details of the exchanges it is considering for the second listing,...
Ecopetrol's Reficar refinery awarded nearly 20% of McDermott common capital, company says
Ecopetrol's Reficar refinery awarded nearly 20% of McDermott common capital, company says
Mar 21, 2024
BOGOTA, March 21 (Reuters) - The Reficar oil refinery belonging to Colombia's Ecopetrol was awarded 19.9% of the common capital in infrastructure firm McDermott in preferential shares by a judge in Amsterdam, Ecopetrol said in a statement on Thursday. The refinery is located in the Colombian city of Cartagena. ...
Copyright 2023-2026 - www.financetom.com All Rights Reserved