May 21 (Reuters) - The number of U.S. customers shopping
for auto insurance in the first quarter was 6% higher than a
year earlier, according to credit reporting agency TransUnion ( TRU )
, underscoring efforts to cut costs as inflation squeezes
consumer wallets.
WHY IT'S IMPORTANT
Insurance shopping refers to the practice of evaluating
different policies to seek out the one best suited to a
customer's needs.
Customers shop for insurance more actively during times of
financial strain to look for policies with cheaper premiums.
Auto insurance costs in April climbed 22.6% from a year
earlier, according to the Bureau of Labor Statistics, which is
the largest annual increase since the 1970s.
CONTEXT
The surge was driven by a jump in costs associated with
repairing increasingly complicated vehicles. Frequent vehicle
damage due to adverse weather has also prompted insurers to
charge higher premiums to account for losses incurred when they
pay out customers' claims.
KEY QUOTE
"As insurers see improved profitability, it's likely that
some will cautiously increase investments in customer
acquisition," Stothard Deal, vice president of strategic
planning for TransUnion's ( TRU ) insurance business, said.