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US consumer bureau fines Equifax $15 million for issues fixing consumer disputes
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US consumer bureau fines Equifax $15 million for issues fixing consumer disputes
Jan 17, 2025 6:57 AM

Jan 17 (Reuters) - The U.S. Consumer Financial

Protection Bureau announced on Friday it had fined credit

reporting bureau Equifax ( EFX ) $15 million for failing to sufficiently

investigate consumer disputes of its credit reports.

The bureau said Equifax ( EFX ) ignored consumer documents and

evidence submitted alongside disputes, allowed previously

flagged inaccuracies to return to credit reports, and relied on

flawed software code, leading to inaccurate credit scores.

A spokesperson for Equifax ( EFX ) did not immediately respond

to a request for comment.

Under the settlement, Equifax ( EFX ) agreed to pay $15 million

into the CFPB's victim relief fund and fix its dispute

resolution processes.

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