Dec 20 (Reuters) - The U.S. Consumer Financial
Protection Bureau said on Friday it had filed a lawsuit against
JPMorgan Chase ( JPM ), Bank of America ( BAC ), and Wells Fargo ( WFC )
for failing to protect consumers from "widespread fraud"
on payments platform Zelle.
The CFPB seeks to stop the alleged unlawful practices,
secure redress and penalties, and obtain other relief for
consumers, it said in a statement.
The
proliferation of fraud and scams
on Zelle has attracted attention from U.S. lawmakers,
including Democratic Senator Elizabeth Warren and regulators
concerned about consumer protection.
"What they built became a goldmine for criminals,"
making it easy for fraudsters to drain accounts while providing
insufficient protections for consumers or making them whole for
losses, CFPB Director Rohit Chopra told journalists in a
briefing. "These banks broke the law by running a payments
system that made fraud easy, while refusing to help the
victims."
Zelle is a payments network owned by seven banks,
including JPMorgan ( JPM ) and BofA.
"The CFPB's attacks on Zelle are legally and factually
flawed, and the timing of this lawsuit appears to be driven by
political factors," said Early Warning Services, the company
that operates Zelle and is jointly owned by banks.
The consumer regulator describes how hundreds of
thousands of consumers filed fraud complaints and were largely
denied assistance, with some being told to contact the
fraudsters directly to recover their money.
JPMorgan ( JPM ), Bank of America ( BAC ) and Wells Fargo ( WFC ) declined to
comment.