NEW YORK, Sept 25 (Reuters) - U.S. shoppers are expected
to spend a record $18.5 billion using third-party buy now, pay
later services for holiday purchases in the last quarter of the
year, according to projections by data firm Adobe Analytics
released on Wednesday.
With many Americans recently carrying more debt, spending on
buy now, pay later services is set to increase by 11.4% over the
holiday season a year ago, Adobe said.
Buy now, pay later services let shoppers expand their
purchasing power by paying for merchandise in monthly
installments spread out over as many as 36 months; however, the
most common payments are four-installment plans.
The expected jump in spending using buy now, pay later
exceeds the projected 8.4% increase in overall spending in the
upcoming holiday shopping period, which could reach about $240.8
billion, according to Adobe Analytics. Its forecast applies to
the period between Nov. 1 and Dec. 31.
That means that firms such as Klarna, Afterpay and Affirm
are set to take market share away from debit cards and
other forms of payment on purchases of electronics and beauty
products for the holidays, a time when many shoppers increase
their debt purchasing gifts. Yet some shoppers use credit cards
to cover the installment payments due with buy now, pay later
services, which consumer watchdogs say could worsen their debt.
Shoppers using credit cards to make BNPL purchases risk
putting themselves in a cycle of debt that is difficult to
escape, said Delicia Hand, senior director of the digital
marketplace at Consumer Reports.
"If the credit card balance isn't paid in full each month,
they will incur interest charges for the buy now, pay later
purchases on top of any potential BNPL fees," Hand said.
U.S. lenders' net charge-off rates for credit cards, or the
amount banks did not expect to collect on the loans, rose to
4.82% in the second quarter, according to data from the Federal
Deposit Insurance Corporation. That was the highest since 2011.
The New York Fed's monthly Survey of Consumer Expectations,
which among other things asks consumers to estimate the
probability of becoming delinquent on a loan in the next three
months, was 13.6% in August, the highest since a short-lived
spike at the onset of the COVID-19 pandemic. The figure was
19.5% for those with annual incomes under $50,000.
Nearly 10% of BNPL purchases are made using credit cards and
automated clearing house transactions, according to the
Financial Technology Association, which has Zip and Klarna as
members. The FTA said that its members report less than 2%
delinquency rates for BNPL purchases.
Affirm expects shoppers to hunt for electronics including
cellphones, laptops and headphones this holiday season as they
look to replace personal gadgets purchased during the height of
the pandemic. The company said beauty will also be a top
category for BNPL shoppers purchasing gifts.
Affirm allows users to make Pay in 4 purchases and down
payments with credit cards, but it does not accept credit
payments on most of its loans, according to its website. Affirm
also powers Shopify's ( SHOP ) BNPL service Shop Pay, which allows credit
card transactions on its pay-in-4 product.
Credit card payments make up a "single digit percentage" of
the overall payments Affirm collects, according to a company
spokesperson.
"In general, we don't think that a credit repayment for
credit is a good thing," Affirm Chief Operating Officer and
Chief Financial Officer Michael Linford said.
Afterpay accepts payments with credit and debit cards from
Mastercard ( MA ) and Visa, according to the company's website. It does
not allow shoppers to use cards issued by other BNPL providers
to make purchases.
Klarna accepts debit and credit cards from Visa ,
Discover, Maestro and Mastercard ( MA ); however,
shoppers cannot make payment for purchases made with the Klarna
card using credit cards.
In May, the U.S. CFPB issued an interpretive rule applying
new requirements for BNPL lenders. The rule requires BNPL
companies to investigate consumer disputes, refund products that
have been returned and provide periodic billing statements. The
companies are not required to assess a consumer's ability to
repay a loan.
American Express ( AXP ) lets its users pay BNPL
installments with a limited number of BNPL providers, a company
spokesperson said.
It also lets its credit card members use its BNPL service
Plan It, which is connected to American Express' ( AXP ) physical credit
cards.