WASHINGTON, May 7 (Reuters) - U.S. House and Senate
negotiators agreed late Tuesday to revise language in an
aviation reform bill to ensure quick refunds for airline
passengers whose flights are canceled and who are not seeking
alternative flights.
On April 24, the U.S. Transportation Department finalized
new rules that later this year will require automatic cash
refunds for canceled flights when passengers choose not to take
a new flight.
A bipartisan proposal in Congress released last week that
said passengers must request the refunds had raised concerns the
law could undercut a rule that would ensure people who bought
non-refundable tickets got reimbursed for canceled flights.
But under revised language first reported by Reuters and
made public Tuesday, refunds would be automatic in many
instances. Automatic refunds would not apply if passengers
rebooked and accepted a new flight.
Senators hope the revised bill will win approval before a
Friday deadline to reauthorize the Federal Aviation
Administration for five years.
Senate Commerce Committee Chair Maria Cantwell, a Democrat
who led the talks on the revised language, said, "Statutory
rights to refunds are a big win for consumers in this bill.
Passengers can reject vouchers or alternative flights, and
without hassle, get a refund."
Democratic Senator Ed Markey called the refund bill "a
victory for airline consumers everywhere."
A spokesperson for Senator Ted Cruz, the panel's top
Republican, said he and Cantwell had agreed to add a "clarifying
point affirming the right of consumers to get a refund if that
is their preference."
Senators Elizabeth Warren and Josh Hawley had proposed an
amendment to make the refunds automatic and "crack down on
burdensome corporate processes put in place to maximize
airlines' profits." The new provision is similar to what Warren
and Hawley had sought.
Neither the rule nor the legislation mandates compensation
for delays -- as is required for some lengthy waits in the
European Union. President Joe Biden said last May that the
Transportation Department would propose new rules requiring
airlines to compensate passengers with cash for significant
controllable flight delays or cancellations.
The nearly 1,100-page, $105 billion bill would also boost
air traffic controller staffing and hike funding to avert runway
close-call incidents. But it does not include a provision passed
by the House of Representatives to raise the airline pilot
retirement age to 67 from 65.
The bill prohibits airlines from charging fees for families
to sit together, adds five daily roundtrip flights at busy
Washington National Airport and requires airlines to accept
vouchers and credits for at least five years.
The bill also requires airplanes to be equipped with 25-hour
cockpit recording devices and directs the FAA to deploy advanced
airport surface technology to help prevent collisions.