WASHINGTON, May 7 (Reuters) -
U.S. House and Senate negotiators have agreed to revise
language in an aviation reform bill to ensure quick refunds for
airline passengers whose flights are canceled and who are not
seeking alternative flights.
On April 24, the U.S. Transportation Department finalized
new rules that will later this year require automatic cash
refunds for canceled flights when passengers choose not to take
a new flight. A bipartisan proposal in Congress released last
week said passengers must request the refunds. This raised
concerns the law could undercut USDOT rule that would ensure
people who bought non-refundable tickets got reimbursed for
canceled flights.
Instead, refunds would be automatic in many instances under
revised language seen by Reuters. But the automatic refunds
would not apply if passengers rebooked and accepted a new
flight.
U.S. senators hope the revised bill will win approval before
a Friday deadline to reauthorize the Federal Aviation
Administration for five years.
An aide to Senate Commerce Committee chair Maria Cantwell
said the new language "reaffirms a passenger's right to a refund
in law, provides additional clarity for consumers, while
maintaining strong bipartisan support needed for the
legislation."
An spokesperson for Senator Ted Cruz, the panel's top
Republican, said he and Cantwell had agreed to add a "clarifying
point affirming the right of consumers to get a refund if that
is their preference."
Senators Elizabeth Warren and Josh Hawley had proposed an
amendment to make the refunds automatic and "crack down on
burdensome corporate processes put in place to maximize
airlines' profits." The new provision is similar to what Warren
and Hawley had sought in their amendment.
Neither the rule nor the legislation mandates compensation
for delays -- as is required for some lengthy waits in the
European Union. President Joe Biden said last May that the
Transportation Department would propose new rules requiring
airlines to compensate passengers with cash for significant
controllable flight delays or cancellations.
The nearly 1,100-page $105 billion bill would also boost air
traffic controller staffing and hike funding to avert runway
close-call incidents. But it does not include a House-passed
provision to raise the airline pilot retirement age to 67 from
65.
The bill prohibits airlines from charging fees for families
to sit together, adds five daily roundtrip flights at busy
Washington National Airport and requires airlines to accept
vouchers and credits for at least five years.
The bill also requires airplanes to be equipped with 25-hour
cockpit recording devices, directs the FAA to deploy advanced
airport surface technology to help prevent collisions and
requires USDOT to post a dashboard on minimum size by airline.