WASHINGTON, Aug 6 (Reuters) - The U.S. National
Transportation Safety Board on Tuesday is questioning key
witnesses from Boeing ( BA ), Spirit AeroSystems ( SPR ) and the
Federal Aviation Administration on the mid-air cabin panel
blowout of an Alaska Airlines 737 MAX 9 door plug in
January.
During the start of its two-day investigative hearing, the
board released 3,800 pages of factual reports and interviews
from the ongoing investigation.
The incident badly damaged Boeing's ( BA ) reputation and led to
the MAX 9 being grounded for two weeks, a ban by the FAA on
expanding production, a criminal investigation and the departure
of several key executives. Boeing ( BA ) has vowed to make key quality
improvements.
Boeing's ( BA ) senior vice president for quality, Elizabeth Lund,
and Doug Ackerman, vice president of supplier quality for
Boeing ( BA ), are among those who will testify during the hearings
scheduled to last 20 hours over two days, the NTSB said.
Lund told the NTSB in a July 6 interview that the planemaker
is building far fewer MAXs than it is allowed to produce. In
June, it built in the "low 20s and we are working our way back
up. But at one point I think we were as low as eight."
A flight attendant described a moment of terror when the
door plug blew out. "And then, just all of a sudden, there was
just a really loud bang and lots of whooshing air, like the door
burst open," the flight attendant said. "Masks came down, I saw
the galley curtain get sucked towards the cabin."
Terry George, senior vice president and general manager for
Boeing Program at Spirit AeroSystems ( SPR ), and Scott Grabon,
a senior director for 737 quality at Spirit, which makes the
fuselage for the MAX, will also appear, it added.
Last month Boeing ( BA ) agreed to buy back Spirit AeroSystems ( SPR ),
whose core plants it spun off in 2005, for $4.7 billion in
stock.
The hearing will review issues including 737 manufacturing
and inspections, safety management and quality management
systems, FAA oversight, and issues surrounding the opening and
closing of the door plug.
'TOO HANDS OFF'
Boeing ( BA ) has said no paperwork exists to document the removal
of four key missing bolts. Lund said Boeing ( BA ) has now put a bright
blue and yellow sign on the door plug when it arrives at the
factory that says in big letters: "Do not open" and adds a
redundancy "to ensure that the plug is not inadvertently
opened."
In June, FAA Administrator Mike Whitaker said the agency was
"too hands off" in its oversight of Boeing ( BA ) before January. FAA
employees told the NTSB that Boeing ( BA ) employees did not always
followed required processes.
Jonathan Arnold, Aviation Safety Inspector at the FAA, said
a systemic issue he witnessed at Boeing's ( BA ) factory was employees
not following the instructions.
"That seems to be systemic where they deviate from their
instructions. And typically, tool control is what I see most,"
Arnold said.
Also in June, the NTSB said Boeing ( BA ) violated investigation
rules when Lund provided non-public information to media and
speculated about possible causes.
Last month, Boeing ( BA ) agreed to plead guilty to a criminal
fraud conspiracy charge and pay a fine of at least $243.6
million to resolve a Justice Department investigation into two
737 MAX fatal crashes.