March 10 (Reuters) - Officials from the U.S. government
asked UnitedHealth Group ( UNH ) to expedite payments to
healthcare providers in an open letter on Sunday, after a hack
of the insurer's Change Healthcare tech unit crippled medical
claims and payments.
Officials from the U.S. Department of Labor and the U.S.
Department of Health and Human Services urged UnitedHealth ( UNH )
to take "responsibility to ensure no provider is
compromised by their cash flow challenges stemming from this
cyberattack on Change Healthcare."
While the letter specifically named UnitedHealth ( UNH ) and
addressed the recent hack, it also asked other companies in the
industry to help.
"We call on UHG, other insurance companies, clearinghouses,
and health care entities to take additional actions to mitigate
the harms this attack places on patients and providers,
particularly our safety net providers," the letter said.
UnitedHealth ( UNH ) did not immediately respond to a request for
comment.
The U.S. government said last Tuesday it would accelerate
Medicare and Medicaid payments to some hospitals hurt by the
cyber attack on Change Healthcare late last month.
The cyberattack on Change, disclosed on Feb.21, was
perpetrated by hackers who identified themselves as the
"Blackcat" ransomware group and has had a knock-on effect on
players across the U.S. healthcare system.
Disruptions triggered by the attack have impacted electronic
pharmacy refills and insurance transactions.
UnitedHealth ( UNH ) has said it expects to restore disrupted
services for medical claims and payments platforms by mid-March.
(Reporting by Chandni Shah in Bengaluru)