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NTSB criticizes Boeing's ( BA ) safety culture and FAA oversight
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NTSB chair: 'It's nothing short of a miracle' that no
fatalities, serious injuries
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January 2024 incident led to criminal investigation and
Boeing ( BA )
CEO's resignation
(Rewrites with board meeting ongoing in paragraphs 1-5)
By David Shepardson
WASHINGTON, June 24 (Reuters) - A U.S. National
Transportation Safety Board investigation found ineffective
actions by Boeing ( BA ) and ineffective oversight by the
Federal Aviation Administration that led to a mid-air cabin
panel blowout of a new 737 MAX 9 flight in January 2024 that
spun the planemaker into a major crisis, officials said on
Tuesday.
The board criticized Boeing's ( BA ) safety culture and its failure to
install four key bolts in a new Alaska Airlines MAX 9.
NTSB Chair Jennifer Homendy said at a meeting Tuesday to
determine the probable cause that the incident was entirely
avoidable because the planemaker should have addressed
unauthorized production work long ago that was identified in
numerous Boeing ( BA ) internal audits, reports, quality alerts and
regulatory compliance issues.
"The safety deficiencies that led to this accident
should have been evident to Boeing ( BA ) and to the FAA," Homendy
said. "It's nothing short of a miracle that no one died or
sustained serious physical injuries."
The accident prompted the Justice Department to open a
criminal investigation and declare that Boeing ( BA ) was not in
compliance with a 2021 deferred prosecution agreement. CEO Dave
Calhoun announced he would step down within a few months of the
mid-air panel blowout.
Homendy praised new Boeing ( BA ) CEO Kelly Ortberg but said "he
has his work cut out for him, a lot of challenges to address,
and that's going to take time."
The incident badly damaged Boeing's ( BA ) reputation and led to a
grounding of the MAX 9 for two weeks and a production cap of 38
planes per month by the FAA that still remains in place.
Boeing ( BA ) created no paperwork for the removal of the 737 MAX 9
door plug - a piece of metal shaped like a door covering an
unused emergency exit - or its re-installation during
production, and did not know which employees were involved, the
NTSB said last year.
Boeing ( BA ) did not comment ahead of the meeting.
Then FAA Administrator Michael Whitaker said in June 2024
the agency was "too hands off" in Boeing ( BA ) oversight and it has
boosted the number of inspectors at Boeing ( BA ) and Spirit
AeroSystems ( SPR ) factories.
Boeing ( BA ) had agreed last July to plead guilty to a criminal fraud
conspiracy charge after two fatal 737 MAX crashes in Indonesia
and Ethiopia. But it last month struck a deal with the Justice
Department to avoid a guilty plea.
The Justice Department has asked a judge to approve the
deal, which will allow Boeing ( BA ) to avoid pleading guilty or facing
oversight by an outside monitor but will require it to pay an
additional $444.5 million into a crash victims fund to be
divided equally per crash victim.