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USDOT wants public comment on compensation rules for
delays
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President-elect Trump will decide whether to move forward
with
regulations
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Transportation Secretary Buttigieg has taken hard line on
airlines
By David Shepardson
CHICAGO, Dec 5 (Reuters) - The U.S. Department of
Transportation said on Thursday it was seeking public comment on
whether airlines should be required to pay passengers cash
compensation when flight disruptions are caused by carriers.
The USDOT is giving the public 60 days to comment as it
launches the rulemaking process but stopped short of issuing a
formal proposal. It will be up to President-elect Donald Trump's
administration to decide whether to pursue regulations. Trump
has vowed to slash regulations broadly.
"It's very reasonable to say you have some compensation for
your time and some protections," U.S. Transportation Secretary
Pete Buttigieg said in an interview at an aviation event.
He said compensation rules for delays "would change the
economic incentive in a way that motivates airlines to do more."
In May 2023, President Joe Biden said his administration
would write rules requiring airlines to compensate passengers
for disrupted flights and said the USDOT would issue a proposal
by the end of 2023.
Canada, Brazil, the European Union and the United Kingdom
all have airline delay compensation rules but Buttigieg said the
USDOT is not "copypasting" Europe's rules.
The USDOT wants comment on whether airlines should be
required to pay $200-$300 for domestic delays of at least three
hours, $375-$525 for six-hour delays, and $750-$775 for
nine-hour delays.
Airlines for America, a trade group representing American
Airlines ( AAL ), Delta Air Lines ( DAL ), United Airlines
and others, sharply criticized the proposal. Airlines
have sparred with USDOT over flight disruptions and sued to
block USDOT's fee disclosure rules.
"Mandating additional cash compensation - beyond what
airlines already provide - will drive up ticket prices," the
group said. "This proposal is simply one in a long string of
ill-conceived and rushed rules from an administration intent on
reregulating the U.S. airline industry."
Airlines must refund passengers for canceled flights, but
are not required to compensate customers for delays. Major
carriers have committed to paying for meals, hotel stays and
other expenses when they cause significant flight disruptions.
Buttigieg noted, however, that the USDOT had required and
prodded airlines to do more.
"I'm not terribly surprised that when we require them to
treat passengers better they're going to fight back," he said.
The USDOT is considering whether small airlines should pay
less, if compensation should be required when passengers are
notified well in advance, and if airlines must cover meals,
hotel stays and other costs after carrier disruptions.
The USDOT is also considering requiring airlines to rebook
passengers on their next available flights, or if flights are
unavailable for 24 hours, potentially requiring them to use
competitors.
It is unclear if the USDOT needs additional authority from
Congress to mandate delay compensation.
Buttigieg has taken an assertive approach to investigating
airlines. He said the USDOT is working to finalize family
seating and wheelchair rules by Jan. 20.