WASHINGTON, Nov 26 (Reuters) - A U.S. Senate panel on
Tuesday criticized rising airline fees for seat assignments and
luggage and will call air carrier executives to testify on Dec.
4.
Senator Richard Blumenthal, who chairs the Permanent
Subcommittee on Investigations, will convene a hearing titled
"The Sky's the Limit -- New Revelations About Airline Fees"
with senior executives from American Airlines ( AAL ), United
Airlines Delta Air Lines , Spirit Airlines ( SAVEQ ) and
Frontier to testify.
Blumenthal's report disclosed the five airlines collectively
earned $12.4 billion in revenue from seat fees between 2018 and
2023 and said last year for the first time United earned $1.3
billion in seat fees -- more than the $1.2 billion it earned
from checked bag fees, the report said.
Blumenthal's panel spent a year investigating, finding
carriers are increasingly using algorithms to set fees,
targeting pricing based on customer information and said some
carriers may be avoiding federal transportation excise taxes by
labeling some charges as nontaxable fees.
His committee found ultra-low cost carriers Frontier and
Spirit paid $26 million to gate agents and others between 2022
and 2023 to catch passengers allegedly not paying for bag fees
or having oversized items.
Frontier personnel can earn as much as $10 for each bag a
passenger is forced to check at the gate, the report said.
Frontier said: "the commission for gate agents is simply
designed to incentivize our team members to ensure compliance
with bag size requirements so that all customers are treated
equally and fairly." Spirit and United did not comment.
Airlines for America, a trade group, said the optional fees
that customers can choose, adding average domestic round-trip
fares, including fees, were 14% lower in 2023 real terms versus
2010.
Delta said it is committed to "providing a choice of fare
products that best meets our customers' specific travel needs."
Blumenthal said Congress should require airlines to provide
more detailed fee disclosures. He said the USDOT should
investigate potential abuses in incentive-based collection of
fees.
Airlines sued to block USDOT's new rule on upfront
disclosure of airline fees, while airline CEOs in 2018
successfully lobbied against bipartisan legislation to mandate
"reasonable and proportional" baggage and change fees.