Dec 18 (Reuters) - Credit card companies that devalue or
cancel the rewards points, cash back or miles that cardholders
have earned may be breaking the law, the top U.S. watchdog
agency for consumer finance warned on Wednesday.
In a policy circular, the U.S. Consumer Financial Protection
Bureau said prohibitions against unfair, deceptive and abusive
practices mean authorities may punish card issuers which slash
the value of such rewards based on fine print, hidden terms or
technical glitches.
The CFPB distributes such circulars to other agencies,
including state attorneys general and local regulators, that
enforce federal consumer financial laws.
As of 2022, three-quarters of all general-purpose credit
cards were rewards cards and many consumers choose which to
apply for and use based on the rewards offered, according to the
CFPB.
U.S. President-elect Donald Trump has yet to name someone to
run the CFPB next year but observers say the agency is virtually
assured to take a very different approach to enforcement and
regulation. Trump ally industrialist Elon Musk has called for
abolishing the agency.
Republican lawmakers have also demanded that financial
regulators cease issuing new regulations until Trump takes
office, a call the CFPB has not heeded.