11:18 AM EDT, 05/28/2025 (MT Newswires) -- Verint Systems ( VRNT ) said Wednesday it signed a $13 million multiyear deal with a US insurance firm to increase workforce capacity in its customer experience operations.

The company said its artificial intelligence-powered bots will automate repetitive and manual workflows to help achieve the capacity gains.

Verint ( VRNT ) said it expects the customer to boost supervisor capacity by more than 50% and agent capacity by over 25%, resulting in a return on investment of more than 10 times.

The company said the deal was closed in Q1 and part of its fiscal Q1 roadmap.

Shares of Verint Systems ( VRNT ) were up 1.3% in recent trading.

Price: 17.36, Change: +0.22, Percent Change: +1.27