financetom
Business
financetom
/
Business
/
Walmart, Fintech Firm Sued by Consumer Watchdog Over Pay Practices for Delivery Drivers
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
Walmart, Fintech Firm Sued by Consumer Watchdog Over Pay Practices for Delivery Drivers
Dec 23, 2024 12:53 PM

03:44 PM EST, 12/23/2024 (MT Newswires) -- The US Consumer Financial Protection Bureau said Monday that it sued retail giant Walmart ( WMT ) and financial technology company Branch Messenger on allegations that they forced delivery drivers to use costly deposit accounts to get paid.

The companies breached federal law for about two years starting in 2021 by opening Branch Messenger accounts for new last-mile drivers without their consent, the consumer watchdog alleged. The company deposited drivers' pay into those accounts without their authorization and required them to use the accounts or face termination, according to the complaint.

Drivers part of Walmart's ( WMT ) Spark Driver program paid more than $10 million in junk fees to Branch Messenger to instantly transfer their earnings to their preferred account, the CFPB said in a statement.

"Walmart ( WMT ) made false promises, illegally opened accounts, and took advantage of more than a million delivery drivers," CFPB Director Rohit Chopra said. "Companies cannot force workers into getting paid through accounts that drain their earnings with junk fees."

The watchdog alleged that the companies misled drivers about the availability of same-day access to their earnings and that Branch Messenger engaged in various "illegal activities" pertaining to consumer accounts, including failing to probe alleged errors.

"The CFPB's rushed lawsuit is riddled with factual errors and contains exaggerations and blatant misstatements of settled principles of law," a Walmart ( WMT ) spokesperson said to MT Newswires in an e-mailed statement. "The CFPB never allowed Walmart ( WMT ) a fair opportunity to present its case during their rushed investigation," the spokesperson said, adding that the company aims to defend itself in a court.

Branch Messenger didn't respond to MT Newswires' request for comment.

Walmart ( WMT ) shares were down 2.3% in Monday late-afternoon trade. The stock has jumped nearly 72% so far this year.

Last month, the company raised its full-year outlook after logging stronger-than-expected fiscal third-quarter results amid gains across all segments.

On Friday, the CFPB said it sued JPMorgan Chase ( JPM ) , Bank of America ( BAC ) , and Wells Fargo ( WFC ) for not being able to protect consumers against alleged "widespread fraud" on the Zelle payments network.

Price: 90.26, Change: -1.98, Percent Change: -2.15

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
Maersk boosts profit outlook as container demand defies trade fears
Maersk boosts profit outlook as container demand defies trade fears
Aug 6, 2025
COPENHAGEN (Reuters) -Shipping group A.P. Moller-Maersk on Thursday raised its full-year profit outlook as global demand for ocean container freight showed resilience despite concerns of trade wars. Maersk, viewed as a barometer of world trade, said it now expects global container volumes to grow between 2% and 4%, compared with a range of down 1% and up 4% growth estimated...
Google agrees $36 million fine for anti-competitive deals with Australia telcos
Google agrees $36 million fine for anti-competitive deals with Australia telcos
Aug 17, 2025
SYDNEY, Aug 18 (Reuters) - Google agreed on Monday to pay a A$55 million ($35.8 million) fine in Australia after the consumer watchdog found it had hurt competition by paying the country's two largest telcos to pre-install its search application on Android phones, excluding rival search engines. The fine extends a bumpy period for the Alphabet-owned internet giant in Australia,...
British insurer Just Group posts 23% fall in half-year operating profit
British insurer Just Group posts 23% fall in half-year operating profit
Aug 6, 2025
Aug 7 (Reuters) - British insurer Just Group posted on Thursday a 23% fall in first-half operating profit, pressured by weaker new business margins amid stiff competition and tighter credit spreads. The company, which agreed to a 2.4-billion-pound ($3.20 billion) takeover deal by Canada's Brookfield Wealth Solutions ( BNT ) in late July, reported an underlying operating profit of 192...
Container shipping group Maersk posts Q2 profits above forecast, raises full-year outlook
Container shipping group Maersk posts Q2 profits above forecast, raises full-year outlook
Aug 6, 2025
COPENHAGEN, Aug 7 (Reuters) - Shipping group A.P. Moller-Maersk on Thursday reported second-quarter operating profit above expectations and raised its full-year profit forecast. ...
Copyright 2023-2026 - www.financetom.com All Rights Reserved