WarrantyMe, a device management platform, is planning to enter US market by June 2023. The company has been funded under the Startup India Seed Fund scheme and is selected as a top 10 retail tech startup by Retailer association of India in 2021. They have officially scaled to 200 retail partners in India and is planning to enter US market by June this year, the firm said in a statement.

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Notably, the platform tracks warranty of all the electronic devices and lets consumer raise service requests with every brand by the tap of a button.

Rohith Sai Chetla, CEO at WarrantyMe said, "Today, we can buy any product with the swipe of a card or by the tap of a button but when it comes to taking care of us after the sale, we are expected to maintain our warranty cards, call Toll-free and figure out the 100 ways to connect with the retailer or the brand for service. The lack of customer support from retailers and brands after a sale erodes people's trust and pushes them to seek out other options. We are addressing this problem and finding a viable solution."

Additionally, WarrantyMe Retail has established a partnership with Digit Insurance to enable the partnered retailers to provide post-sale services to their customers.

The brand said it is constantly striving to improve both retailer and consumer offerings, with new developments. Next month, they plan to introduce a lead generation platform that will enable customers to find WarrantyMe partnered retailers and purchase devices at the best retail stores offering quality service and good prices.

"Additionally, we are embarking on the enterprise offerings, where we will collaborate with big-box retailers to revolutionise after-sale serviceability and create a lucrative business model based on the concept of ecosystem," the company stated.

First Published:May 1, 2023 12:02 PM IST