*
Retailers resist price hikes amid rising tariffs and
inflation
*
Brands face margin squeeze, retailers demand price cuts
*
Retailers develop own-brand alternatives to counter price
hikes
By Helen Reid
LONDON, Aug 7 (Reuters) - Caught between rising costs
from tariffs and belt-tightening consumers, big retailers are
clashing with the producers of consumer brands such as
Nivea-maker Beiersdorf and brewer Heineken,
as they look to avoid sticker shock that could hurt sales.
The disputes - which have dented some brands' sales -
underscore the challenge for consumer goods makers and sellers,
with inflation and tariffs pushing up input costs and price
spikes in commodities such as coffee.
While pricing talks have never been easy, tariffs are
escalating already high food inflation since the pandemic,
making grocery bills more contentious and political as consumers
grapple with a cost-of-living crisis.
"We all should be very well aware of consumer budgets,"
Frans Muller, CEO of supermarket company Ahold Delhaize,
which owns U.S. chains Food Lion, Hannaford, and Stop & Shop,
told Reuters on Wednesday.
He said conversations with consumer goods companies over
pricing were "tight," adding that the industry's focus was on
increasing sales volumes rather than increasing revenue by
hiking prices.
"That is the wrong way of supporting customers and the wrong
way of growing the business itself."
Ahold has in-house teams that track commodity, energy, and
labour costs, and own-brand products it can compare with to
establish whether price increases demanded by consumer brands
are justified or not, Muller said.
On the other side of the equation are the brands, facing
higher costs that are squeezing margins.
Beiersdorf CEO Vincent Warnery said on Wednesday that
retailers in key markets, including Germany and France, had
pushed back strongly in price talks last quarter, not only
refusing price increases but asking for price reductions, and
pulling products from shelves.
Beiersdorf eventually agreed to a 2.6% rise, Warnery said,
but delistings of some products by retailers knocked two
percentage points off its sales growth in Europe in the second
quarter.
"There will be a lot of price changes pushed forward by
consumer brands, some will be accepted by retailers and some
will not," said Bobby Gibbs, a Dallas-based partner at Oliver
Wyman who advises retailers and consumer goods firms.
Manufacturers will find it easier to push higher prices
through on products where there is brand loyalty and fewer
strong private label alternatives, Gibbs said.
Reuters' global tariff tracker shows at least 102 out of
nearly 300 companies monitored by the tracker have announced
price hikes in response to the trade war, with about 41 of them
in the consumer sector.
As well as tariffs, other factors like the cost of capital
and labour, and commodity prices in the case of coffee and
chocolate, are pushing prices up on certain products, Gibbs
said.
Trump has said the tariffs counter persistent U.S. trade
imbalances and declining U.S. manufacturing power, and that the
moves will bring jobs and investment to the nation.
MORE PRICE HIKES AHEAD
More price hikes are planned, particularly in the U.S.
Tide detergent maker Procter & Gamble ( PG ) last week said
it was raising prices on about a quarter of its products in the
U.S. by a mid-single-digit percentage as part of efforts to
mitigate the cost of higher tariffs on imported goods. That will
affect pricing at Walmart ( WMT ), Target ( TGT ), and other
stores.
As talks heat up, more retailers could pull branded products
temporarily as a negotiating tactic, as Ahold's Albert Heijn
chain did this year in a dispute over price hikes by coffee
roaster JDE Peet's.
Dutch brewer Heineken last week said its beer
sales were dented by a price dispute with European retailers.
"Many retailers are getting more sophisticated in how they
can measure product switching ... so they're willing to be
bolder on delistings because they're able to protect sales and
margin more than they would have in the past," said Gibbs.
In Europe, retailers are joining forces to increase their
clout in pricing talks. Carrefour said last month it
had created a new European buying alliance called Concordis,
along with rival group Coopérative U, and is in advanced
discussions with other European retailers to expand the
alliance.
Supermarkets are developing more own-brand alternatives to
big-name brands. Ahold has introduced 300 new own-brand products
this year in its U.S. chains, and sales growth in those has
outpaced the rest of the store, it said.
Big brands have taken note, with P&G's Chief Financial
Officer Andre Schulten saying last week that retailers have been
implementing "more aggressive pricing" on own-brand products.
"We see some level of pressure to drive trade down because
of price promotional behaviour," he said, referring to consumers
swapping to lower-priced products, adding the market would
remain "volatile and challenging".