LONDON, March 20 (Reuters) - Britain's payments
regulator said on Wednesday the sector faces "targeted
intervention" to increase competition and remove barriers to
innovation and "pockets of market power" that leave customers
picking up the bill.
Financial regulators in Britain face pressure to make it
easier for start-ups to enter sectors like payments, a magnet
for fintechs, to boost economic growth.
The Payment Systems Regulator (PSR) has consulted on
expanding the use of "open banking" or third party payment firms
being given access to bank accounts, with a customer's
permission, to offer rival services.
It wants "swift action" to roll out the ability of customers
to connect payment providers to their bank account for agreed,
"low risk" recurring payments, such as to local councils or
utilities.
PSR Managing Director Chris Hemsley said he has "heard loud
and clear" from the consultation that some market participants
feel the PSR is proposing to intervene too much, particularly in
controlling some prices, but he indicated some mandatory changes
were likely.
"We are exploring the need for targeted regulatory
intervention to make this work, like mandating the participation
of sending firms," Hemsley told industry body the Payments
Association's Pay360 conference.
"Creating new markets sometimes required targeted regulation
to support rule-making and control pockets of market power."
He drew parallels with the telecoms market, where he said
intervention unlocked competition. "That is, essentially, my
starting point when approaching open banking payments," he said.
Hemsley said much has been achieved in improving payments
over the past 15 years, with Britain comparing well with other
countries regarding speed and security of payments.
"Have we completed that journey? In short, no," Hemsley
said, adding there were no "price signals" to push customers to
switch to better value service providers.
"They ultimately pick up the cost of payments faced by
merchants. They do not see this cost, of course, as it is buried
in the price of goods and services," he said.
In practice, retailers have to accept both Mastercard ( MA )
and Visa, the American duo that dominate cross-border payments,
Hemsley said. The PSR has proposed a cap on cross-border
interchange fees on retailers charged by Mastercard ( MA ) and Visa.