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WhatsApp says Russia is trying to block its service
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Millions of Russians use WhatsApp, Telegram every day
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Moscow says WhatsApp, Telegram are not cooperating with
police
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Government urges Russians to migrate to new, state-backed
app
(Rewrites, adds bullet points, detail throughout)
MOSCOW, Aug 14 (Reuters) - WhatsApp accused Moscow of
trying to block millions of Russians from accessing secure
communication after calls on the messaging app were restricted,
as Russia promotes home-grown social media platforms and seeks
greater control over the country's internet space.
Russia said on Wednesday that it had started restricting some
WhatsApp, owned by Meta Platforms ( META ), and Telegram calls,
accusing the foreign-owned platforms of failing to share
information with law enforcement in fraud and terrorism cases.
Text messaging services and voice notes are currently
unaffected.
A simmering dispute with foreign tech providers intensified
after Moscow's February 2022 invasion of Ukraine, with Russia
blocking Meta's Facebook and Instagram, slowing the speed of
Alphabet's YouTube and issuing hundreds of fines to
platforms that failed to comply with Russian rules on online
content and data storage.
"WhatsApp is private, end-to-end encrypted, and defies
government attempts to violate people's right to secure
communication, which is why Russia is trying to block it from
over 100 million Russian people," WhatsApp said late on
Wednesday.
"We will keep doing all we can to make end-to-end encrypted
communication available to people everywhere, including in
Russia."
Telegram said its moderators were using AI tools to monitor
public parts of the platform to remove millions of malicious
messages every day.
"Telegram actively combats harmful use of its platform
including calls for sabotage or violence and fraud," Telegram
said.
In July 2025, WhatsApp's monthly reach in Russia was 97.3
million people, compared to 90.8 million for Telegram, according
to Mediascope data. Third-placed VK Messenger, an offering from
state-controlled tech company VK, reached 17.9 million
people.
Russia has a population of more than 140 million people.
STEADY DEGRADATION
Russia banning WhatsApp and Telegram users from making calls
comes as the government is actively promoting a new
state-controlled messaging app, MAX, that will be integrated
with government services and which critics fear could track its
users' activities.
Senior politicians are migrating to MAX, urging their
followers to come with them.
Anton Gorelkin, a leading regulator of Russia's IT sector in
parliament, said he would post to his MAX followers first and
said many other lawmakers would soon follow suit.
WhatsApp's other services remain available for now, but the
steady degradation of a service is a tactic Russia has employed
before, notably with YouTube, where slower download speeds have
made it harder for people to access content.
Human Rights Watch said in a report last month that Russia has
been "meticulously expanding legal and technological tools
to carve out Russia's section of the internet into a tightly
controlled and isolated forum".
Lawmakers have approved a new law that tightens censorship and
could have sweeping ramifications for digital privacy, with
Russians facing fines if they search online for content Moscow
considers "extremist", including via virtual private networks
that millions use to bypass internet blocks.