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Office of Personnel Management to get new HR system
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Workday gets contract with no rival bids considered
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OPM says Workday has 'unique' ability to meet agency's
needs
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Current and former OPM employees describe process as
unusual
(New throughout, adds details, share price, contract value,
background)
By Alexandra Alper
WASHINGTON, May 8 (Reuters) -
The federal human resources agency at the heart of
billionaire Trump advisor Elon Musk's efforts to slash the
federal workforce has awarded a contract for a new cloud-based
HR platform to Workday without seeking bids from
rivals, raising questions among the agency's current and former
employees.
The workers, consulted on Thursday, described the sole
source contract as unusual, given the competition in an industry
that includes ADP and SAP. They expressed surprise to
see OPM's largely successful in-house HR platform on track to be
replaced.
The Office of Personnel Management said in a May 2 memo that
the sole source award was necessary due to "an urgent confluence
of operational failures and binding federal mandates that
require immediate action,", citing strict deadlines from
President Donald Trump's administration for workforce
restructuring and hiring reforms.
"OPM's fragmented and outdated HR systems have reached a
critical failure point, resulting in payroll errors, benefits
disruptions, and a manual workload that is no longer
sustainable," said the memo.
Workday said in a statement it was "honored to partner with
OPM" to modernize its HR systems via the 12-month $342,200
contract. OPM did not respond to a request for comment on the
memo, first reported by Washington Technology on Wednesday.
The contract, awarded on May 2, puts Workday in charge of
HR-related tasks such as payroll, hiring, time and attendance
tracking.
The Musk-helmed Department of Government Efficiency has
said it is trying to cut the federal workforce and slash
contracts.
DOGE has led an unprecedented government overhaul in which
some 260,000 civil servants have resigned, been fired or taken
early retirement, according to a Reuters tally. DOGE claims to
have saved U.S. taxpayers $160 billion to date, although its
accounting has been riddled with errors and corrections.
Among the employees who were shown the door at OPM were many
of those charged with running award-winning federal HR platforms
like USA Performance and USA Staffing, which OPM spent millions
developing for use across the federal government and which the
agency now appears to be replacing with Workday.
Deprived of dozens of key support staff, those platforms
may in fact be breaking down, two former employees with
knowledge of the matter said, adding most of OPM's HR platforms
have already been migrated to the cloud.
"UNUSUAL AND COMPELLING URGENCY"
Usually, to win approval for a non-competitive bidding
process, agencies need to demonstrate "unusual and compelling
urgency" and show that the chosen vendor is uniquely up to the
challenge.
Dayforce ( DAY ), another competitor, expressed interest in
the project, the memo said. But the memo said Workday's work for
Walmart ( WMT ), the largest private U.S. employer, and other
Fortune 500 companies showed it was "unique" in its ability to
scale up to meet OPM's needs.
OPM argued in the memo that a "full and open competition"
would delay the project by six to nine months.
Workday CEO Carl Eschenbach has made no secret of the
possibilities he sees in DOGE.
"We see it as a massive opportunity for Workday ... Spending
time in DC, everyone is pulling for Workday. They want to move
to our platform," Eschenbach said in a CNBC interview earlier
this year.