The World Consumer Rights Day is celebrated on March 15 every year. The occasion highlights the need for consumer protection and empowerment. On this day, the participants spread awareness about consumer rights across the globe and encourage buyers to raise their voice against violations. India has the concept of consumer rights enshrined in the Constitution.
NSE
These are some of the powers that consumers have under the Consumer Protection Act
Consumers have the right to be heard at appropriate forums
Consumers have the right to seek remedy against unfair trade practices
Consumers have the right to consumer education
Consumers have the right to seek good and services at competitive prices
Theme of this year’s World Consumer Rights Day
This year’s theme of World Consumer Rights Day is ‘Fair Digital Finance.’ It is selected by a consumer group with members from 100 countries. As digital payments are increasingly becoming popular, the risks associated with them are multiplying as well.
Also read: E-commerce entities come under CCPA lens for selling sub-standard pressure cookers
The theme has been chosen by the Consumers International organisation to highlight the need for "innovative regulatory approaches and digital financial services and products that centre consumer protection and empowerment."
World Consumer Day 2022: History
The driving force behind the creation of World Consumer Day was late US President John F. Kennedy. On March 15, 1962, he addressed the United States Congress explicitly on the issue on consumer rights. He became the first leader in the world to raise a voice for the consumers. World Consumer Rights Day was commemorated for the first time in 1983 and since then it has been celebrated globally on 15 March every year.
Also read: Bengaluru man who had sued restaurant for charging 40 paise extra now has to pay Rs 4000 fine
(Edited by : Shoma Bhattacharjee)