Food delivery app Zomato has become the talk of the town for its response to a customer who attempted to change his delivery rider due to his religion.
NSE
“Food doesn’t have a religion. It is a religion,” tweeted the popular app in response to the person who used the social network to complain against the app.
Food doesn’t have a religion. It is a religion. https://t.co/H8P5FlAw6y
— Zomato India (@ZomatoIN) July 31, 2019The saga ensued after a user took to Twitter to narrate the incident in which he cancelled his food order with Zomato after realising that the delivery person belonged to a "non hindu" religion.
“Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't force me to take a delivery I don't want don't refund just cancel,” read the tweet.
Zomato replied to the tweet, saying: "Food doesn’t have a religion. It is a religion."
Many Twitter users lauded to the company’s response and praised its stand on the matter. Even Zomato founder Deepinder Goyal joined the Twitterati and replied to the tweet, saying: "We are proud of the idea of India - and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values."
We are proud of the idea of India - and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values.