11:43 AM EST, 11/25/2025 (MT Newswires) -- Zoom Communications' ( ZM ) platform shift toward AI-first collaboration and customer experience is showing measurable progress across products and clients, RBC said in a note Tuesday.

The company raised its Q4 and full-year forecasts after exceeding Q3 estimates, with growing AI adoption and steady enterprise demand, the investment firm said.

AI Companion 3.0 adoption grew more than fourfold year over year, while new enterprise wins included Oracle (ORCL) and Salesforce ( CRM ) , according to the note.

Customer experience annual recurring revenue climbed at a high double-digit rate, and Workvivo customers increased 70% to 1,225, RBC added.

The company approved a new $1 billion buyback after repurchasing $414 million in Q3, with RBC analysts seeing further shareholder return potential even amid low-single-digit revenue growth.

Shares of the company were up about 13% in recent trading.

RBC maintained an outperform rating for Zoom with a $100 price target.

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