12:10 PM EST, 11/09/2025 (MT Newswires) -- CFRA, an independent research provider, has provided MT Newswires with the following research alert. Analysts at CFRA have summarized their opinion as follows:

We cut our 12-month target price by $5 to $25, applying an EV/Revenue multiple of 1.7x to our '26 estimate. We raise our '25 EPS estimate by $0.07 to $2.94 and increase '26's by $0.03 to $3.18. The company's product innovation is advancing, with new AI-based functionalities such as AI-based routing, agent sidebar, and AI barge-in enabling seamless collaboration between human and AI agents and enhancing the overall customer experience. There was a lag in converting strong installed base bookings into revenue, largely due to longer implementation cycles associated with new AI products and department expansions within existing customers. This means that revenue from these bookings will be layered in progressively over multiple quarters, with the most significant impact expected in the second half of the following year, resulting in relatively flat sequential revenue for the first quarter of 2026.