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Research Alert: CFRA Maintains Hold Opinion On Shares Of Zoom Communications Inc.
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Research Alert: CFRA Maintains Hold Opinion On Shares Of Zoom Communications Inc.
Aug 22, 2025 1:11 PM

03:50 PM EDT, 08/22/2025 (MT Newswires) -- CFRA, an independent research provider, has provided MT Newswires with the following research alert. Analysts at CFRA have summarized their opinion as follows:

We raise our 12-month target by $5 to $90, applying an EV/revenue multiple of 3.9x to our FY 27 (Jan.) estimate. We lift our FY 26 EPS view by $0.46 to $5.84 and FY 27's by $0.39 to $5.87. Zoom Contact Center customers with over $100,000 in ARR grew 94% Y/Y to 229, driven by AI offerings such as Contact Center Elite and Virtual Agent 2.0. ZM reported that its top 10 contact center deals were all displacements of leading competitors, and the majority were cloud-to-cloud migrations, indicating strong competitive positioning. ZM Phone continued its momentum, sustaining mid-teens ARR growth and gaining market share, with major multi-year, seven-figure ARR deals that also bundle other Zoom solutions. Despite the strong growth in Contact Center, management emphasized that the macro environment remains dynamic, leading to ongoing scrutiny in some geographies, though there was a partial abatement of this scrutiny in Q2. This suggests some uncertainty and caution around demand and deal cycles globally.

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