First Citizens BancShares, Inc. operates as the holding company for First-Citizens Bank & Trust Company that provides retail and commercial banking services to individuals, businesses, and professionals.

The company's deposit products include checking, savings, money market, and time deposit accounts. Its loan product portfolio comprises commercial construction and mortgage; and commercial and industrial leases, as well as small business administration paycheck protection program loans.

In addition, the company offers consumer loans, such as residential and revolving mortgage, construction and land development, consumer auto, and other consumer loans.

Further, it provides wealth management services, including annuities, discount brokerage services, and third-party mutual funds, as well as investment management and advisory services.

The company provides its products and services through its branch network. First Citizens BancShares, Inc. was founded in 1898 and is headquartered in Raleigh, North Carolina.