* AWS expects recovery to be prolonged due to physical
damage
* UAE and Bahrain facilities face power, connectivity
outages
* Operating environment in Middle East unpredictable, AWS
says
(Rewrites, adding AWS comment on recovery timeline)
By Shubham Kalia, Aditya Soni and Mrinmay Dey
March 2 (Reuters) - Amazon ( AMZN ) said on Monday some
of its data centers in the United Arab Emirates and Bahrain were
damaged by drone strikes in the Middle East conflict, disrupting
cloud services and making a recovery "prolonged".
Iran fired a barrage of drones and missiles at Gulf States
in retaliation for U.S. and Israeli strikes that killed Supreme
Leader Ayatollah Ali Khamenei on Saturday.
A strike on the UAE facility marks the first time a major
U.S. tech company's data center has been disrupted by military
action. It raises questions around Big Tech's pace of expansion
in the region.
"In the UAE, two of our facilities were directly struck,
while in Bahrain, a drone strike in close proximity to one of
our facilities caused physical impact to our infrastructure,"
Amazon's ( AMZN ) cloud unit Amazon Web Services (AWS) said in an update
on its status page.
"These strikes have caused structural damage, disrupted
power delivery to our infrastructure, and in some cases required
fire suppression activities that resulted in additional water
damage," AWS said.
"We are working to restore full service availability as
quickly as possible, though we expect recovery to be prolonged
given the nature of the physical damage involved," it added.
AWS had previously said "objects" had triggered a fire on
Sunday that forced authorities to eventually cut power to a
cluster of Amazon ( AMZN ) data centers in the UAE, with restoration
expected to take at least a day.
Financial institutions that use AWS services have been
affected by the outage, one person with direct knowledge of the
situation told Reuters, requesting anonymity because of the
sensitivity of the matter.
"Even as we work to restore these facilities, the ongoing
conflict in the region means that the broader operating
environment in the Middle East remains unpredictable," AWS said.
REGIONAL AI HUB
U.S. tech giants have been positioning the UAE as a regional
hub for artificial intelligence computing needed to power
services such as ChatGPT. Microsoft ( MSFT ) said in November it
plans to bring its total investment in the UAE to $15 billion by
the end of 2029 and will use Nvidia ( NVDA ) chips for its data
centers there.
"In previous conflicts, regional adversaries such as Iran
and its proxies targeted pipelines, refineries, and oil fields
in Gulf partner states. In the compute era, these actors could
also target data centers, energy infrastructure supporting
compute, and fiber chokepoints," Washington-based think tank
Center for Strategic and International Studies said last week.
Microsoft ( MSFT ) as well as Google and Oracle - which also
operate facilities in the UAE - did not immediately respond to
Reuters' requests for comment.
The AWS outage disrupted a dozen core cloud services and the
company advised customers to back up critical data and shift
operations to servers in unaffected AWS regions.
Abu Dhabi Commercial Bank said its platforms and
mobile app were unavailable due to a region-wide IT disruption,
although it did not directly link the outage to the AWS
incident.