AskCipher Operates as an Intelligent Business Operations Partner to Simplify Complex Software Environments

TORONTO--(BUSINESS WIRE)--

Appficiency, a leading consulting company for building and implementing NetSuite solutions, today announced their strategic investment in AskCipher, the first AI-powered interface layer designed to simplify how teams work across enterprise software systems like NetSuite, Salesforce, and Quickbase.

AskCipher acts as an intelligent business operations partner, not just a chatbot, that learns and adapts over time, eliminating the need for users to learn multiple complex software environments. For ERP implementations specifically, AskCipher replaces generic, one-size-fits-all ERP implementations with personalized solutions tailored to each business’s unique needs and industry processes. AskCipher enables Appficiency to shorten ERP implementation cycles, reduce manual configuration and documentation work, and eliminates the need for separate middleware integrations across platforms.

“This launch is a significant milestone in our company’s journey to address customer demands and the unique needs facing many industries,” said Johnny Than, Chief Executive Officer of Appficiency. “For decades, software has forced users to compromise—specialized apps couldn’t integrate, and big platforms required endless tailoring. Now, AI often adds even more tools without true personalization. With AskCipher, we set out to fix that with a universal layer that adapts to every user, every workflow, and every system, at a global scale.”

By embedding AI-driven automation, analytics, and personalization directly into NetSuite environments, AskCipher makes NetSuite implementations 20% faster and cheaper, increasing savings as it gets smarter. AskCipher marks a strategic shift for Appficiency towards AI-augmented implementations, bringing predictive and adaptive intelligence into ERP environments without adding new tools or storing customer data outside the client’s systems. It offers enterprise-grade AI without data-storage risks, maintains permissions and audit trails, and delivers 90% accuracy in requirements documentation.

AskCipher also supports implementation, training, customer service, workflow automation, and cross-app insights—all through simple and natural language prompts. AskCipher's persistent memory system stores organizational policies, user preferences, and process optimizations, ensuring the platform gets smarter with every use.

Appficiency is currently working to extend AskCipher’s capabilities with more advancements, including support for additional enterprise platforms, advanced multi-system orchestration, and deeper, continuous learning within each client deployment.

AskCipher was officially released in October 2025, and will expand beyond beta in February 2026. Organizations interested in early access can join the waitlist at: https://www.app.askcipher.com/waitlist.

About AskCipher

AskCipher is an independent AI company developing universal interface layers for enterprise software. Originally spun off from Appficiency, AskCipher builds AI-powered solutions that eliminate the complexity of working across multiple business applications, enabling teams to interact with their entire software stack through natural language. AskCipher's technology adapts to users, workflows, and systems at a global scale without storing customer data outside existing platforms. For more information, visit www.askcipher.com.

About Appficiency

Established in Toronto in 2014, Appficiency is a provider of IT consulting services focusing on leading ERP solutions in North America and around the world. Appficiency is committed to serving our clients by helping them respond to complex business issues and evolving service needs and opportunities with innovative technologies. Over the past few years, Appficiency has grown to be market makers that have redefined industry solutions with complex software adaptations in markets like warehouse distribution, advertising, media, professional services, transportation and logistics, and construction. To learn more about Appficiency, please visit us at appficiency.com.

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Source: Appficiency