New offering delivers connected service in one bill and one support experience

RIDGELAND, Miss.--(BUSINESS WIRE)--

C Spire, an advanced technology company, today announced the launch of The One Plan, the company’s fully converged wireless and fiber offering designed to simplify how customers connect at home and on the go. Available to both existing and new customers starting at $99 per month, The One Plan delivers one seamless experience through one plan, one bill and one support number.

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Built around simplicity, transparency and customer value, The One Plan combines unlimited wireless, fiber internet with a five-year price lock guarantee and no hotspot restrictions or surprise overage charges. Unlike other converged offerings in the market today, The One Plan is available to existing customers and includes full wireless features and device promotions.

Today’s consumers expect technology services to work together seamlessly across devices, locations and networks. A recent C Spire survey conducted across its service area found that approximately 60% of consumers believe it is important to have one technology partner for both wireless mobile phone and home internet services. Yet many consumers still experience fragmented support, pricing complexity and restrictions across providers.

“The One Plan is the first truly converged wireless and fiber experience designed around the customer instead of the limitations typically associated with bundled offerings,” said Suzy Hays, President and Chief Executive Officer, C Spire. “Customers should not have to sacrifice wireless features, device offers or pricing transparency just to simplify their technology experience. The One Plan delivers the benefits of convergence without the catches customers too often encounter elsewhere.”

The One Plan is backed by the Blue Shoe Crew, the personification of what C Spire calls its One Team mentality. Executive leaders, back-office teams, retail associates, installers and technicians — everyone wears the same shoes. It is the mentality that at C Spire, doing right by the customer is not the job of one department, it is the job of every single person in the company.

“When we launched fiber, we challenged the industry standard of multi-hour appointment windows by setting exact install times and arriving early,” said Hays. “The One Plan brings that same customer experience philosophy to a fully connected wireless and fiber offering.”

Customers can learn more about The One Plan at cspire.com/oneplan, by calling 888-370-7016 or by visiting any C Spire retail location.

About C Spire

C Spire is a privately held advanced technology company that delivers customer-inspired solutions, transforming how people and businesses connect, live and work. Based in Ridgeland, the company is the largest privately held wireless carrier in the United States, a leading fiber internet provider across Mississippi, Alabama and Tennessee, and a technology solutions partner serving businesses across 49 states. Additional company news and announcements are available at C Spire Newsroom.

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Source: C Spire