June 20 (Reuters) - A cyber outage at retail technology
and software provider CDK entered its second consecutive day on
Thursday, impacting automobile dealers across the United States,
the affected companies said.
"The CDK outage is impacting automotive dealerships across
the U.S. and Canada, including a portion of BMW Group dealers,"
a spokesperson for BMW North America told Reuters.
CDK told Reuters it was working to reinstate its services
and get its dealers back to business "as quickly as possible".
The company, which provides software to car dealerships,
briefly shut down all its systems on Wednesday, saying it was
investigating a cyber incident.
CDK did not disclose the number of dealerships that were
affected in its statement. But according to the company's
website, it works with more than 15,000 retail locations across
North America.
"Dealers are very committed to protecting their customer
information and are actively seeking information from CDK to
determine the nature and scope of the cyber incident so they can
respond appropriately," the National Automobile Dealers
Association said.
Privately owned vehicle dealer Holman also said the outage
had impacted its phone system.
Investment firm Brookfield Business Partners ( BBU ) bought CDK in
April 2022 for $6.41 billion in a cash deal, taking the last
major publicly traded provider of software to auto dealers and
manufacturers private.