Overview

* TTEC Holdings ( TTEC ) Q3 revenue decreased 1.9% yr/yr but beat analyst expectations

* Adjusted EPS for Q3 missed analyst expectations

* Adjusted EBITDA for Q3 missed analyst expectations

* TTEC ( TTEC ) extended credit facility term to November 2027

Outlook

* TTEC ( TTEC ) reiterates full-year 2025 revenue guidance of $2.064 bln to $2.114 bln

* Company expects Engage segment profitability growth in Q4 due to healthcare seasonality

* TTEC ( TTEC ) forecasts full-year non-GAAP EPS of $0.95 to $1.20

Result Drivers

* ENGAGE PROFITABILITY - Decline attributed to expenses ahead of Q4 healthcare seasonal ramps and planned investments for future growth

* DIGITAL GROWTH - TTEC Digital closed many new clients and grew professional services revenue with AI-focused partners

* AI DEPLOYMENT - Over a hundred AI programs deployed across numerous customers, enhancing CX services

Key Details

Metric Beat/Mis Actual Consensu

s s

Estimate

Q3 Beat $519.10 $498 mln

Revenue mln (4

Analysts

)

Q3 Miss $0.12 $0.23 (4

Adjusted Analysts

EPS )

Q3 EPS -$0.23

Q3 Net -$11.10

Income mln

Q3 Miss $43.40 $52.10

Adjusted mln mln (4

EBITDA Analysts

)

Q3 $12.30

Operatin mln

g Income

Analyst Coverage

* The current average analyst rating on the shares is "buy" and the breakdown of recommendations is 2 "strong buy" or "buy", 2 "hold" and no "sell" or "strong sell"

* The average consensus recommendation for the it services & consulting peer group is "buy"

* Wall Street's median 12-month price target for TTEC Holdings Inc ( TTEC ) is $5.00, about 34.6% above its November 5 closing price of $3.27

* The stock recently traded at 3 times the next 12-month earnings vs. a P/E of 4 three months ago

Press Release:

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(This story was created using Reuters automation and AI based on LSEG and company data. It was checked and edited by a Reuters journalist prior to publication.)