New expressive voice modes, workflow tools, and speech recognition upgrades enable businesses to deploy more natural, capable conversational AI at scale

SAN FRANCISCO--(BUSINESS WIRE)--

Today, ElevenLabs, the leading AI audio research and product company, unveiled major enhancements to its Agents platform at its inaugural ElevenLabs Summit, introducing capabilities that make conversational AI agents more reliable, easier to integrate with internal systems, and more accurate in their understanding. ElevenLabs’ Agents platform enables users to create and deploy bespoke conversational AI agents that can solve complex tasks – from cold calling to schedule optimization and beyond – for global businesses, and at scale.

New Product Highlights Include:

Native App Integrations: Secure, no-code connections for agents to fetch data, trigger workflows, send updates, or log events, all in real time. Initial integrations include HubSpot, Salesforce, ServiceNow, and Zendesk.

Version Control: Full version control for agent configurations, workflows, and assets, allowing companies to preview and test changes before pushing to production.

Agent Testing & Simulations: Enables agent simulations using past or custom conversations. Define success criteria, test tool calls, and ensure responses meet standards – all before deploying to production.

Scribe v2 Realtime: The most accurate low-latency Speech to Text model, delivering live transcription in under 150ms, helping agents understand and respond reliably.

Agent Coaching & Evaluation: A new feedback-driven layer that helps agents learn from every interaction, improving performance over time.

“These new products lay the foundation for more responsive, agile voice solutions that empower enterprises to better meet their customers’ needs,” said Mati Staniszewski, CEO and Co-founder of ElevenLabs. “They also mark an important step forward in our deepening focus on agentic voice technology and our expansion into the enterprise space – delivering scalable, adaptable tools with real business impact.”

The ElevenLabs Summit unites innovators shaping the voice of technology. Builders, researchers, and executives convene for honest discussions on what’s next, explorations of the tech driving breakthroughs, and live demos from teams already scaling conversational AI. Speakers at this year’s event included representatives from Salesforce, Square, Disney and MasterClass, as well as Grammy-winning artist and entrepreneur will.i.am.

To learn more and see highlights from the event, please visit: https://summit.elevenlabs.io/

About ElevenLabs

Founded in 2022, ElevenLabs is the global leader in AI audio research and technology, building cutting-edge AI audio tools for enterprises, developers, creators, and artists. The platform empowers millions of individuals and thousands of businesses, including employees from over 75% of the Fortune 500, to quickly and affordably create high-quality voice overs at scale, launch interactive AI voice agents in over 30 languages, and generate studio-quality music.

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Source: ElevenLabs