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Huawei has opened four flagship stores in China since
December
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Huawei also adds more licensed distributors in
China-sources
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Premium push aimed at boosting sales beyond
smartphones-experts
By Josh Ye
HONG KONG, May 15 (Reuters) - Huawei is revamping its
retail strategy and aggressively opening flagship stores in
China, with some just a stone's throw away from Apple ( AAPL )
shops, as it seeks to retake the premium electronics throne in
the world's biggest smartphone market.
Situated directly across from Apple's ( AAPL ) Shanghai flagship
store, Huawei's recently renovated shop spans three floors of a
famous heritage architecture building in the financial hub's
busy shopping district and includes a coffee shop and a gym.
Huawei opened four such stores in major Chinese cities
between December and February, an aggressive marketing blitz by
a company that had largely relied on licensed distributors and
is rebounding from U.S. sanctions imposed in 2019 that had
crippled its smartphone business for four years until it could
source domestic replacement parts.
"The Huawei flagship store is very nice. It looks much
brighter inside compared to the Apple Store across the street,"
said Amy Chen, a 27-year-old physiotherapist who visited the
Shanghai store this week to switch to Huawei's top-end Pura 70
Ultra from the iPhone 15 Pro in hopes of better mobile
reception.
Apple ( AAPL ) has 47 stores in mainland China. Huawei, which did not
open a flagship store until 2019, now has 11 of them.
"I think they will open more than 20 of them. Then it will
eventually catch up to Apple ( AAPL )," said Ethan Qi, associate director
at research firm Counterpoint.
It marks a stark contrast to 2021 when the company's
licensed stores were shuttered across China due to product
shortages caused by the U.S. sanctions.
Huawei has since developed its own chips, introduced highly
popular 5G-capable products and, according to sources, has
started aggressively recruiting dealers in recent months.
"As Huawei now manages to ship in large quantities, given
the good profit margin they could provide, (distributors) have
become willing to purchase Huawei devices again," Qi said.
"Previously, many couldn't get stock and their 4G devices didn't
sell well."
Huawei has been actively bargaining with distributors,
touting the above industry average profit margins of its phones
and sometimes demanding exclusionary clauses to turn them into
its exclusive partners, according to two industry sources.
More than 5,200 stores licensed to sell Huawei products
sprang up through the first 10 months of 2023, with more than
half of them in third and fourth-tier cities, according to
market research firm GeoQ, helping Huawei expand its army of
distribution partners nationwide.
Its renewed marketing push poses a major challenge to Apple ( AAPL ),
which suffered a 6.6% plunge in iPhone sales in China to 10.8
million in the first quarter, according to IDC data. By
contrast, Huawei boosted its smartphone shipments by 110% to
11.7 million in the first quarter and overtook Apple ( AAPL ) as the No.2
smartphone vendor in China.
Huawei and Apple ( AAPL ) did not respond to requests for
comment.
PREMIUM PUSH
Lucas Zhong, an analyst at research firm Canalys, said
Huawei had plans to build out its flagship stores since 2020 but
the progress was slowed by the U.S. sanctions, which led to a
much slower iteration of its high-end products.
There are still supply chain issues leading to shortages of
specific models, but they are under much better control and the
new phones are garnering good reviews. That means Huawei is now
putting its focus squarely on selling premium products that
compete with Apple ( AAPL ), according to analysts.
Its latest Pura 70 Ultra smartphone, for example, starts
at 9,999 yuan ($1,300), matching the price tag of the iPhone 15
Pro Max, while Samsung and Xiaomi ( XIACF ) are
keeping prices for their premium models lower amid soft market
demand.
Huawei's luxurious flagship stores display premium products
ranging from smartphones to tablets, smartwatches, televisions
and even electric vehicles made in partnership with Chinese
automakers.
"Huawei now has a long product line," Qi said. "They need
big demo areas... They will have to do it themselves because their
distributors don't have the capability to rent such a massive
area."
The push to build more of its own stores also underscores
Huawei's heavy reliance on offline sales. Between 70% and 80% of
Huawei's sales come from physical stores, while Apple ( AAPL ) sees about
40% of its sales coming from online, according to Toby Zhu,
another analyst at Canalys.
"Xiaomi ( XIACF ), Oppo and Vivo are all being affected (by Huawei's
comeback)," Zhu said, referring to other Chinese smartphone
makers. "But for now, the biggest impact has been on Apple ( AAPL )."
And the impact is beginning to be felt beyond mainland
China.
Simon Lam, owner of a popular smartphone shop named Trinity
Electronics in Hong Kong, said more independent smartphone shops
had started selling Huawei devices in recent months.
"Everybody is stocking up on some Huawei right now. Some
more, some less," he said. "People are willing to pay a lot of
money for high-end Huawei, something other brands really can't
compare with."
($1 = 7.2259 Chinese yuan renminbi)