financetom
Technology
financetom
/
Technology
/
Google tweaks privacy policy for Indian payment app after Paytm complaint
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
Google tweaks privacy policy for Indian payment app after Paytm complaint
Sep 21, 2018 2:14 PM

Google has tweaked the privacy policy of its Indian digital payments mobile application, days after local rival Paytm complained that the US tech giant's platform allowed disclosure of customer data for advertising and other purposes.

The row has erupted amid heightened debate about user privacy and how technology firms treat data in India and abroad. India is developing a new data protection law which could force companies to change how they transfer or store customer data.

In a letter to the National Payments Corporation of India (NPCI), dated Sept. 13, Paytm complained that Google Pay's privacy policy amounted to "clear disregard for a consumer's need for privacy".

Google Pay's privacy policy had said it could "collect, store, use and/or disclose" personal data and "any communications made through Google Pay".

A Reuters review of Google's privacy policy that was updated on Thursday showed the company had dropped the word "disclose" from its privacy clause.

Google told Reuters in a statement that the changes were made to make it easier for customers to understand their monetisation and data usage policy.

It declined to comment on whether they were made due to Paytm's letter or any subsequent communication from the NPCI.

"These changes are done from time to time and are based on product features and development," a Google spokesman said.

Dilip Asbe, the chief of the NPCI which oversees the payments services in India, declined to comment.

Paytm, which is backed by China's Alibaba and Japan's SoftBank, also declined comment.

Paytm's letter to NPCI indicates the increasingly fierce competition in India's digital payments market, which is expected to grow five-fold to $1 trillion by 2023.

Other companies vying for a bigger share of the market include PayPal and Facebook's Whatsapp.

Paytm gained traction in India after Prime Minister Narendra Modi banned high-value notes in November 2016, boosting digital payments. It has 95 million active monthly users, compared to Google Pay's 22 million.

Both apps offer payment services using NPCI's Unified Payments Interface (UPI) system that allows instant money transfers and merchant payments.

Google Pay's new privacy policy stated that UPI transaction data could be used for monetisation purposes only by the platform itself. But the company said it did not do so now.

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
Where Snowflake Stands With Analysts
Where Snowflake Stands With Analysts
Nov 25, 2024
Across the recent three months, 25 analysts have shared their insights on Snowflake , expressing a variety of opinions spanning from bullish to bearish. The following table provides a quick overview of their recent ratings, highlighting the changing sentiments over the past 30 days and comparing them to the preceding months. Bullish Somewhat Bullish Indifferent Somewhat Bearish Bearish Total Ratings...
The Analyst Landscape: 10 Takes On ARM Holdings
The Analyst Landscape: 10 Takes On ARM Holdings
Nov 25, 2024
During the last three months, 10 analysts shared their evaluations of ARM Holdings ( ARM ) , revealing diverse outlooks from bullish to bearish. The following table summarizes their recent ratings, shedding light on the changing sentiments within the past 30 days and comparing them to the preceding months. Bullish Somewhat Bullish Indifferent Somewhat Bearish Bearish Total Ratings 3 5...
Analyst Expectations For Palantir Technologies's Future
Analyst Expectations For Palantir Technologies's Future
Nov 25, 2024
In the last three months, 10 analysts have published ratings on Palantir Technologies ( PLTR ) , offering a diverse range of perspectives from bullish to bearish. The following table encapsulates their recent ratings, offering a glimpse into the evolving sentiments over the past 30 days and comparing them to the preceding months. Bullish Somewhat Bullish Indifferent Somewhat Bearish Bearish...
Sony Eyes Portable Gaming Market With New Handheld Console In Development
Sony Eyes Portable Gaming Market With New Handheld Console In Development
Nov 25, 2024
Sony Group Corp ( SONY ) is reportedly developing a new handheld gaming console designed to compete in the growing portable gaming market. The device, which aims to offer native gameplay for PlayStation 5 titles, is still in its early stages and may take years before hitting the market, the Verge reports. Nintendo ( NTDOF ) and Microsoft Corp (...
Copyright 2023-2025 - www.financetom.com All Rights Reserved