Leading Medicare agency joins Gyde, combining proven expertise with AI-enabled operational support to accelerate growth

AUSTIN, Texas--(BUSINESS WIRE)--

Gyde, the next-generation, AI-native brokerage platform, announced it has acquired Avid Health, the top-rated Medicare agency in Palm Beach, FL. Gyde is empowering a new generation of elite brokers to serve as comprehensive, trusted guides across insurance, wealth, and health. The company combines advanced AI technology with experienced operating teams to help top agencies like Avid Health deliver higher-quality advice, deepen client relationships, and grow lifetime value at scale.

This news marks the company’s first partner announcement since Gyde’s recent public launch with $60 million in funding led by Lightspeed. Avid Health has spent years helping Medicare beneficiaries, especially those aging into Medicare, navigate the complexity of Medicare Advantage, Medicare Supplement, and Part D coverage. Their licensed agents deliver personalized, ongoing guidance across the full arc of a client’s Medicare journey—from initial plan selection through annual reviews—with an emphasis on education, access, and trusted relationships built over time. They offer a wide range of additional products to serve clients' insurance, wealth, and health needs.

“Avid Health represents exactly the kind of agency we built Gyde to partner with,” said Will Johnson, Co-Founder and CEO of Gyde. “They’ve spent years earning the trust of Medicare beneficiaries through genuine expertise and consistent service. Our job is to give their team the infrastructure and tools to grow faster without changing what makes them exceptional. We remain bullish on the future of the Medicare market and look forward to partnering with leading agencies like Avid Health.”

As part of the acquisition, Avid Health’s brokers gain access to Gyde’s proprietary platform, including GydeOS and Gia. GydeOS is Gyde’s broker-facing operating system, giving agents the tools to dramatically grow their book of business, identifying coverage gaps and cross-sell opportunities that strengthen retention and meet important health and financial needs. Gia, Gyde’s intelligent assistant, works alongside brokers by proactively reaching out to clients via SMS and voice to deliver timely reminders and coverage updates, scheduling appointments, and answering routine questions on the broker’s behalf.

“I have watched Will and Sam work over the past two years, and from our first conversation, I knew this team was different. They’re sharp, forward-thinking, and have a clear track record of building and scaling businesses the right way, which I’ve witnessed firsthand. What really stood out to me was their grasp on the numbers—not just financial projections, but how to turn strategy into real growth. More than anything, I trusted their vision and felt aligned with the way they move: fast, focused, and with purpose,” said Gerrick Diaz, Founder of Avid Health.

The acquisition reflects Gyde’s conviction that Medicare Advantage remains a critical product for seniors and commitment to support the brokers who serve this market in novel, previously unprecedented ways. As the population of Medicare-eligible beneficiaries grows and plan complexity deepens, the role of the trusted Medicare broker becomes more consequential and increasingly requires modern infrastructure to deliver at scale.

“Gerrick is exactly the kind of dedicated and ambitious leader we dreamed of recruiting when we founded Gyde. Having built a relationship over the past two years, I know his work ethic and the depth of his expertise,” said co-founder and COO Sam Wiener. “It’s a privilege to partner with him and his team to build the growth trajectory we both know is possible when expert guidance meets AI-enabled client experiences. Owners like Gerrick have a critical role to play in shaping the way AI is applied to guide clients through a period of unprecedented change.”

Today’s acquisition announcement showcases Gyde’s ambition to partner with and acquire leading insurance agencies while equipping them with its AI-native platform to automate administrative complexity and help brokers deliver more proactive guidance across insurance, wealth, and health decisions.

About Gyde

Gyde is an AI-native brokerage headquartered in Austin, Texas, with offices in New York City. Built for modern insurance professionals, Gyde combines advanced artificial intelligence with broker-first tools and operational support to streamline client servicing, renewals, and growth at scale. The Gyde platform enables brokers to grow faster and operate more efficiently while delivering comprehensive insurance, wealth, and health solutions.

About Avid Health

Founded in 2021 by Gerrick Diaz, Avid Health is a premier Medicare brokerage headquartered in Palm Beach, Florida. The firm serves as a leading advocate for seniors, combining deep local expertise with a high-touch, advisor-led approach to healthcare. By prioritizing transparency and personalized advocacy, Avid Health simplifies Medicare Advantage, Supplement, and Part D enrollment to ensure beneficiaries secure cost-effective, comprehensive health solutions.

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Source: Gyde