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Indian airlines, airports and some brokerages affected by global IT outage
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Indian airlines, airports and some brokerages affected by global IT outage
Jul 19, 2024 5:02 AM

By Jayshree P Upadhyay and Jaspreet Kalra

MUMBAI, July 19 (Reuters) - Several Indian airlines and

airports and traders at some brokerages said they faced

technical and operational disruptions on Friday amid a global IT

outage.

India's minister for information technology in a post on X

said the ministry was in touch with Microsoft ( MSFT ) and its associates

regarding the global outage.

An update to a product offered by global cybersecurity firm

CrowdStrike ( CRWD ) appeared to be the trigger, affecting

customers using Microsoft's ( MSFT ) Windows Operating System.

Microsoft ( MSFT ) said later on Friday the issue had been fixed.

"The reason for this outage has been identified and updates

have been released to resolve the issue," India's minister for

information technology Ashwini Vaishnaw said.

"We are currently experiencing technical challenges with our

service provider, affecting online services including booking,

check-in, and manage booking functionalities," Indian airline

SpiceJet said on social media platform X.

Indigo, Akasa Air, Vistara, Air India and Air India Express

also posted messages on X saying they were facing issues.

New Delhi, Bengaluru, Chennai and Mumbai airports said they

too faced some IT issues and some services were temporarily

affected.

While India's brokerage firms faced technical issues, stock

exchanges were not impacted. NSE and BSE said that their

operations were running normally.

Among the brokerages in India, Nuvama Wealth Management

, Edelweiss Mutual Fund, Motilal Oswal, IIFL Securities

, 5Paisa Capital and Angel Broking are facing

technical difficulties, traders at the brokerages told Reuters.

Edelweiss Mutual Fund posted on X that its systems were

facing login issues which it was working to resolve. Nuvama in a

statement to Reuters said it had seen a limited impact due to

the global outage.

Other brokerage firms did not immediately respond to

requests for comment.

India's interbank trading platforms were functioning,

however, and banks said they were able to execute bonds and

foreign exchange transactions without any issues.

Banking sources said that the major banks have not faced any

technical issues.

A source at the country's central bank said they were aware

of the global outage but their systems were functional.

Major U.S. airlines also issued ground stops citing

communications issues while some other airlines, banks, media

and hospitals around the world were also among those affected by

the outage.

CrowdStrike ( CRWD ) CEO George Kurtz said on X that the company was

"actively working with customers impacted by a defect found in a

single content update for Windows hosts" and that a fix was

being deployed.

"This is not a security incident or cyberattack," Kurtz said

in the post.

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