July 6 (Reuters) - Microsoft ( MSFT ) is cutting about 2.1%
of its workforce, or roughly 4,800 jobs, the latest in a wave of
tech layoffs as the Windows maker spends heavily on AI
infrastructure and uses the technology to improve efficiency
across its business.
Big Tech's historic AI outlays, set to top $700 billion this
year, are piling pressure on companies to show returns from the
technology and offset the rising cost of rolling it out across
their businesses. Amazon ( AMZN ) and Meta Platforms ( META )
have also laid off thousands of employees this year.
Microsoft ( MSFT ) announced the cuts on Monday following a rough
stretch, with its shares falling nearly 23% in the first six
months of 2026, their worst first-half performance since 2022.
The software giant earlier this year offered voluntary
buyouts to about 7% of its U.S. workforce, or about 9,000
employees. Microsoft ( MSFT ) often trims jobs near the end of its fiscal
year in June as it sets spending plans for the new year.
Booming AI demand has powered growth at Microsoft's ( MSFT ) Azure
cloud-computing business, which was the exclusive seller of
OpenAI's models until April, but the mounting cost of building
data centers to run those services is squeezing its cash flows.
The company, expected to report results later this month,
had in April forecast quarterly Azure sales above Wall Street
estimates, but also issued a $190 billion spending projection
for 2026 that massively surpassed expectations.
AI tools that can increasingly automate routine business
tasks have also emerged as a threat to its lucrative software
business, while a surge in memory chip prices driven by data
center demand has forced Microsoft ( MSFT ) to raise Xbox console prices
at a time when demand for the console was already soft.
The gaming division's new head, Asha Sharma, said last month
the business needed a "reset" and that its profit margin had
declined to 3%, forcing a restructuring that could include
potential M&A.
"Excluding Activision Blizzard King, over the past five
years, we have spent over $20 billion on ongoing investments in
our content, platform and hardware subsidy, but our annual
revenue has declined nearly half a billion during that time,"
she said in an outspoken memo to employees published on
Microsoft's ( MSFT ) website. "Going forward, this cannot continue."
The company is considering options for the Xbox gaming unit,
including a potential spinoff or restructuring as a wholly
owned subsidiary, the Information reported last month.