Sept 12 (Reuters) - Microsoft ( MSFT ) said its

cloud-based productivity software suite, which includes Word,

Excel and Teams, among other widely used tools, has recovered

after an outage impacted thousands of users on Thursday.

"We can confirm the issue impacting connectivity to

Microsoft ( MSFT ) services is now mitigated," the Windows parent said in

a post on X.

The company had said a change within a third-party internet

service provider's (ISP) "managed-environment" resulted in an

impact. Microsoft ( MSFT ) started to see signs of a recovery after the

ISP reverted the change.

The outage comes nearly two months after a faulty software

update from cybersecurity services provider CrowdStrike ( CRWD )

affected nearly 8.5 million Windows devices, crippling

operations across industries ranging from airlines and banks to

healthcare.

The technology giant's Azure cloud platform had said on X it

was probing customer reports of a potential issue connecting

Microsoft's ( MSFT ) services from AT&T ( T ) networks.

"We experienced a brief disruption connecting to some

Microsoft ( MSFT ) services on our network. The issue has been resolved

and connections are operating normally," an AT&T ( T ) spokesperson

said in a statement.

Incident reports for Microsoft ( MSFT ) 365 fell to about 800, as of

10:28 A.M. ET, after having peaked at more than 23,000 earlier

in the day.

Downdetector said it had seen more than 90,000 user reports

come in within the United States for Microsoft ( MSFT ) 365, with Azure,

Teams, Xbox, Bing, Microsoft Store and all of the company's

entities seeing elevated cases.

The platform, which tracks outages by collating status

reports from a number of sources, including user-submitted

errors on its platform, said the outage appeared to be affecting

other companies as well.