OpenAI plans to present measures to Italian authorities to address concerns that led to a ban on the ChatGPT chatbot in the country last week, according to Italy's Data Protection Authority.

Following a video conference held on Wednesday, OpenAI committed to improving transparency regarding how it manages user data and verifies user ages.

The authority stated that it will review OpenAI's proposals and assess their adequacy.

It became the first Western country to temporarily ban OpenAI’s advanced chatbot after the Italian Data Protection Authority raised privacy concerns relating to the model.

Also read: Italy bans OpenAI’s ChatGPT over privacy concerns

The Italian watchdog, Garante said that ChatGPT has an “absence of any legal basis that justifies the massive collection and storage of personal data” to “train” the chatbot, Reuters reported.

Since its launch in November last year, ChatGPT has become a sensation due to its ability to produce believable-sounding answers to queries as well as a variety of content, including poetry, academic essays, and summaries of lengthy documents when requested by users.

An investigation has been launched by the Italian agency against the Microsoft-backed OpenAI for breach of privacy rules and whether it complied with General Data Protection Regulation (GDPR).

Also read: Italian data protection agency probesChatGPT over suspected breach of data collection rules

First Published:Apr 6, 2023 2:42 PM IST