AT&T Inc. ( T ) has deployed Palantir Technologies Inc. ( PLTR ) to power its internal generative AI platform, “Ask AT&T,” which now serves 100,000 employees across 71 production solutions.

What Happened: The telecommunications giant launched Ask AT&T in June 2023 as a comprehensive GenAI platform that leverages Palantir’s ontology system to create a digital twin of AT&T’s network infrastructure. Mark Austin, AT&T’s Vice President of data science, told Light Reading that software coding assistance represents the platform’s top use case.

“We’ve been working with [Palantir ( PLTR )] for a number of years before their AI platform was launched and our network engineers found a way to utilize the platform that allowed them to build an ontology that represented the things that we see and do in the network everyday,” said Dan Wagner, AT&T’s director of technology.

The platform has delivered measurable operational improvements. Customer service agents using Ask AT&T respond 33% faster to queries, while AI-powered dispatch optimization helps AT&T ( T ) avoid costly truck rolls from its 20 million annual “811” calls for underground utility location services.

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Why It Matters: AT&T’s partnership with Palantir ( PLTR ) extends beyond basic AI applications. The collaboration utilizes Palantir’s operational ontology layer to enable network engineers to develop new GenAI use cases through a low-code environment. This approach reduces barriers to entry for employees with varying technical skill sets.

The deployment comes as Palantir ( PLTR ) trades at $150.91, up 100.70% year-to-date. Wedbush analyst Dan Ives maintains a Street-high $160 price target, citing the company’s position as a “core winner” in the AI revolution.

For AT&T ( T ), the GenAI initiative represents expansion beyond traditional AI applications like fraud detection and network optimization. The company partners with Microsoft Corp. ( MSFT ) to secure the platform through a dedicated Azure, while Palantir ( PLTR ) provides the underlying data architecture for network management applications.

Benzinga’s Edge Stock Rankings show Palantir ( PLTR ) is exhibiting strong Price Trends across the Short, Medium, and Long term. Here’s how it stacks up on other key metrics.

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Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors.