March 10 (Reuters) - ServiceNow ( NOW ) said on Monday
it would buy artificial intelligence company Moveworks for $2.85
billion, marking the software maker's largest-ever acquisition
as it looks to expand its product portfolio and attract more
customers.
The cash and stock deal for privately-owned Moveworks comes
as enterprises are increasingly adopting AI and investing in
automating their IT operations to improve productivity.
Moveworks, which offers agentic AI solutions to assist
clients, counts chipmaker Broadcom ( AVGO ), cybersecurity
company Palo Alto Networks ( PANW ) and social media platform
Pinterest ( PINS ) as its customers.
The transaction is expected to close in the second half of
2025, the company said.
ServiceNow's ( NOW ) "Now Assist" competes with Moveworks' AI
chatbot, but they take different approaches.
Moveworks focuses on using AI to understand and resolve
employee issues through chat. Its chatbot can be integrated with
various platforms such as that of ServiceNow ( NOW ), Salesforce's ( CRM )
Slack and Microsoft's ( MSFT ) SharePoint.
On the other hand, ServiceNow ( NOW ) integrates AI into its
entire service management platform, aiming to streamline
workflows and improve overall efficiency.
In 2021, Moveworks closed a $200 million in Series C funding
round, which took its total funding to $315 million, with a
valuation of $2.1 billion.